Ratings based on 2 Verified Reviews
4.0 Room cleanliness
2.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great room slow service in restaurant
Posted 19 Mar 2023 on HotelsThe hotel is very clean, roomy and has great amenities. The restaurant service was very very slow. If you ask for something you need to ask twice at times.
by A verified traveler
整体服务较差，餐饮尤其糟糕
Posted 31 Oct 2023 on Hotels行政酒廊咖啡机故障，服务员宁可回复“无法提供咖啡”，也不愿意用行动去解决问题；行政酒廊周一到周三关闭，令人费解；仅限于精美图片的早餐质量实在过于低劣，可颂蛋堡，“没有”，班尼迪克蛋，“没有”，鸡蛋卷呢，“无法提供”，牛肉面，“无法提供，且汤底是羊肉汤”；食材普遍较差，且客人吃完后也没有补充，甚至出现了因鸡蛋吃完，不能提供荷包蛋的场景；下午两点多也无人打扫客房，需要电话催促；作为一家去年开业的酒店，设备已显陈旧，服务意识有待加强，服务态度需要推到重来，这些都不能靠服务员的谦卑以及“抱歉给您不好的体验”等语言来拯救。
