Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
The staff was pretty rude and unhelpful. We got into town for a wedding and asked if we could check in a little early as the wedding started at 3 (same time as check in). Girl at the front desk said “mmm probably not”…… um ma’am, you’re the one who can tell me if we can check in early, to which she replied “you can check in at 10 when the weddings over”. Honestly if it wasn’t such a small town and we had more options I probably would have cancelled our stay and booked somewhere else.
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the inconvenience you experienced with our staff's attitude during your check-in request. This does not reflect the level of service we strive to provide. Your feedback is important, and we will address this issue internally to ensure better communication and hospitality in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
There was some construction going on, but it was not a distraction to the rest of the property. The main TV did not work, said it was downloading an update or something. The one in the bedroom worked. The breakfast in the morning was...ummm... barely. But better choices were available nearby.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your recent experience with us. We appreciate your understanding regarding the ongoing construction, and we're glad it didn't significantly affect your stay. We apologize for the inconvenience with the main TV and the breakfast; rest assured, we'll address these issues promptly. We hope to welcome you back soon for an improved experience.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We're thrilled to hear you had a wonderful experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your rating. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where you feel we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager
by A verified traveler from Danville
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your rating. We're pleased to hear that you had a positive experience during your stay. If there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 2 May 2024
Need to concrete and cleanup at right side door entrance the rest of facility is nice !
Also, EMILY was wonderful helping me with TV issues, the managers were helpful as well !
Comment from Hotel Management
11 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and positive rating. We appreciate your suggestion regarding the entrance and will address it promptly. We're glad to hear that Emily provided excellent service in resolving your TV issues, and we'll be sure to commend her for her assistance. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler from Manteca
Posted 30 Apr 2024
The room was clean and comfy
Comment from Hotel Management
11 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found your room clean and comfortable. We appreciate your rating and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
The woman at the front desk was very helpful. We enjoyed our spacious room.
Comment from Hotel Management
11 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback. We're glad to hear that our front desk staff provided excellent service and that you enjoyed your spacious room. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Apr 2024
Very clean, hotel has been newly remodeled.
Had lots of usb ports to plug in your device cables.
Would recommend this to stay in if you are in the area.
Comment from Hotel Management
11 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your glowing review! We're delighted to hear that you found our hotel very clean and appreciated the recent remodeling. It's great to know that the abundance of USB ports added to your convenience. We truly appreciate your recommendation and hope to welcome you back for another pleasant stay whenever you're in the area.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Apr 2024
Very clean, great beds, showers & affordable.
Comment from Hotel Management
11 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel very clean with great beds and showers. We strive to offer affordable accommodations without compromising on quality, and we're glad to hear that you appreciated it. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager
