Ratings based on 108 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Lot around hotel and good breakfast. Quiet with few guests.would like a gym
by A verified traveler from Cupertino
Posted 10 Mar 2024
by A verified traveler
Posted 12 Nov 2023 on Orbitz
Great hotel in Surin. Tony the bellman is the key to this place. He will greet you upon arrival, speaks perfect English & even call you by your name throughout your stay. I was very impressed by his service. Pool was fabulous, haven't eaten breakfast yet, but I'm sure it's good. Walkable to best spots in Surin including all the hot bars & clubs...very cool beer spots. The room itself is amazing. I got upgraded to a junior suite which was fabulous. All amenities in room are great including robes. Tony Tony Tony!!!
by A verified traveler
Posted 14 Jul 2023
Good location to services
by A verified traveler
Posted 18 May 2023
Excellent bell boy who speaks very good English 👍👍
by A verified traveler
Posted 14 May 2023
Very good staff
by A verified traveler
Posted 26 Mar 2023
The Staff is on par, great very kind, on it, polite always helpful. The breakfast was great good food.
As far as the room way to many mosquitoes. It's clean and affordable highly recommend it
by A verified traveler
Posted 19 Mar 2023
by A verified traveler
Posted 22 Feb 2023
The rooms look like they were once very nice for Surin, now they are a bit tired, windows have never been properly cleaned on the outside as there are still many drips from when building was originally first painted. Beds are to hard, furniture needs an update, housekeeping is fantastic
by A verified traveler
Posted 10 Feb 2023
Claims to be a 4-star hotel but I couldn't get a hot shower or hot water shave. And the breakfast is poor. Other than no hot water, the room was comfortable.
