Ratings based on 24 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2023
When we arrived, the receptionist didn’t seem to have our booking on the system. The room we were given smelled damp and we requested the other and the smell got worse like mould kind of smell. My partner requested another one which was on the second floor and it seems to be okay but the wooden table which took a big surface area didn’t seem to have cleaned and we can see marks all over the place. No cups for coffee facilities, only one tiny toilet roll and no one came to clean room nor emptied bin for our entire 3 nights stay. Receptionist can hardly speak English and we had to help ourselves with clean towels one day and on our third day, at around 9AM, no water supply and when asked, a housekeeping girl spoke Thai and pointed upstairs and I can only assume they were cleaning water tank. I had to use my face wipe to clean my face as no water at all and if I stayed away for the afternoon and still no water, I will have to find alternate accommodation. Tiny ants crawled around the room, I had an ant on my neck as I felt the pain. The area wasn’t great, even we wanted to walk, there wasn’t a proper pedestrian walk so it was a bit dangerous. Breakfast time wasn’t good either, one of the girls who was behind the food counter was brushing her hair then put the hair up like a ponytail. It was utterly unacceptable. No one tempted to come to serve us at all and we had to go to the reception to ask. I would not call this as a hotel as it lacks of basic services, not recommended
by A verified traveler
Posted 18 Feb 2020
This Hotel is very good for business people. For a tourist, there is very little to see or do, in walking distances of this nice hotel.
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for the great review! We look forward to serving you again:)
by A verified traveler
Posted 9 Oct 2018 on Hotels
Needed a cheap, clean place for an overnight in Surat Thani town. Small port city nothing going on. This was great! Under $20 a night, basic but clean with a few amenities. Downsides - no breakfast but there is a cafe, but don’t bother. Pricey and not good, better off going into town. That’s the other ding, it’s further than I thought from the city center - 25 min walk.
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for your kind words, Samantha. We look forward to serving you again:)
Recommended
for Everyoneby A verified traveler from UK
I night stop over
Posted 25 Jul 2018
Pros: Everything. The comfortable bed, great shower, silent AC.
Cons: Nothing
What an amazing hostel. This place shames all the other 4X hotels i have stayed in during my trip to Thailand. It was the most comfortable bed i have feel a sleep on. The shower and living space was just right. A real gem and i would recommend anybody to stay here.
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for the great review! We look forward to serving you again:)
Recommended
for Everyoneby A verified traveler
Posted 18 Feb 2018
Great value for a one night stay in transit. Pleasantly surprised at the quality for the cost as we normally stay at sites that are more expensive and did not know what to expect.
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for the great review! We look forward to serving you again:)
Recommended
for Everyoneby A verified traveler
Good enough to overnight in Surat Thani
Posted 12 Jan 2018Good enough to overnight in Surat Thani, within walking distance from the City Pillar and 7 min. drive to the Night Market.
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for the great review! We look forward to serving you again:)
by Tonray from Bangkok
Update badly needed
Posted 19 Nov 2017 on Hotelsnot great. staff friendly but hotel old and worn with smells and a large unwelcome guest in bathroom
Recommended
for Everyoneby A verified traveler
staff nice
Posted 5 Oct 2017nice place , good service , have car park , not far from several place
Please do not to request or must be to write my experience sometime something is ok but it is not ok.
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for the great review! We look forward to serving you again:)
by Martha
Surat Thani
Posted 21 Sep 2017 on HotelsThe staff is great, very friendly. The hotel is average, I was a little disturbed by the rat that ran across our patio but it's the city
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for your kind reviews. We look forward to serving you again:)
by BURIN
Posted 13 May 2017 on Hotels
Every things was great apart from the variety of breakfast
Comment from Hotel Management
1 Jun 2020 by Miki, Hotel Management
Thank you for the great review! We look forward to serving you again:)
