Ratings based on 19 Verified Reviews

4.5 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jun 2024
It was a family weekend gate away, we booked 4 rooms. One of them smells really bad ( cigarettes even though it was non smoking) when we walked in. The staff was very helpful!! Over to change the room, and She even opened another rooms and have us check make sure we’re happy. She did agree that the room did smell. Thank you for taking the time to care for your guests! My daughter was impressed!
Comment from Hotel Management
11 Jun 2024 by Swiss-Belhotel Solo., Hotel Management
Dear Mr Giza, Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,
4 out of 5
by A verified traveler

Posted 12 Nov 2023
Comment from Hotel Management
14 Nov 2023 by Swiss-Belhotel Solo, Hotel Management
Dear Mr Agung, Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,
5 out of 5
by A verified traveler

Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mr Thomas,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards, Swiss Belhotel Solo
2 out of 5
by A verified traveler

Posted 30 Mar 2023
The loud air conditioning systems and sound insulation of the room are terrible in the hotel room (due to no carpet in the hotel room) and upstairs of my unit repeatedly drags the chair and runs and jumps all day long in the room. Can't rest and sleep well during stay.
Comment from Hotel Management
31 Mar 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mr. KOK SENG,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
5 out of 5
by A verified traveler

Posted 24 Mar 2023 on Hotels
Comment from Hotel Management
25 Mar 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mrs.Nelly,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
5 out of 5
by A verified traveler

Posted 16 Dec 2022
Comment from Hotel Management
25 Mar 2023 by Swiss Belhotel Solo, Hotel Management
Dear Mrs.Aline, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,
4 out of 5
by A verified traveler

Posted 8 Jun 2022 on Hotels
Nice interior, feel new
Comment from Hotel Management
11 Jun 2022 by Swiss-belhotel Solo, Hotel Management
Dear Mrs Emilia, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,
5 out of 5
by A verified traveler

Great stay in Solo

Posted 4 Dec 2021 on Hotels
Comment from Hotel Management
6 Dec 2021 by Swiss Belhotel Solo, Hotel Management
Dear Guest, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,
5 out of 5
by A verified traveler

Comfortable Hotel

Posted 2 Nov 2021 on Hotels
Swiss Belhotel is a well-known Hotel Group, we were staying for 2 nights. The Room is comfortable, clean, and spacious enough. Breakfast is delicious and tasty. Besides providing American breakfast there are also many traditional foods. Overall it was nice to stay in this hotel.
Comment from Hotel Management
3 Nov 2021 by Swiss Belhotel Solo, Hotel Management
Dear Mr Hadi Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards, Swiss Belhotel Solo
5 out of 5
by A verified traveler

Posted 15 Sep 2021 on Hotels
Comment from Hotel Management
16 Sep 2021 by Swiss Belhotel Solo, Hotel Management
Dear Alwien, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,
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