Ratings based on 34 Verified Reviews

3.8 out of 5
90% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Jomtien

Posted 15 Aug 2019
This hotel is quite fine for a short stay. The rooms are extremely small, This is the only drawback to this property.
4 out of 5
by A verified traveler

Posted 9 Nov 2018 on Hotels
An average rating overall..mall juz across the hotel&nearby to other malls...good for a short stay
Comment from Hotel Management
14 Nov 2018 by Ahmad Suroso, Hotel Management
Dear Sir, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager
3 out of 5
by Parth

Bekizaar

Posted 9 Nov 2017 on Hotels
Good for short stay. Right in the middle of town. Great for walking around in the nearby streets
Comment from Hotel Management
14 Nov 2018 by Ahmad, Hotel Management
Dear Parth, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted 7 Sep 2017
Near 24 hours fast food restaurants but very busy street night and day
Comment from Hotel Management
14 Nov 2018 by Ahmad , Hotel Management
Dear Sir, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager
4 out of 5
by Muhammad

This traveler left a rating score only Posted 8 Jul 2017 on Hotels
5 out of 5
by ROSLINA

Posted 22 Mar 2017 on Hotels
this hotel is located in front of big shopping mall. taxi is easily to get. friendly staff and food is ok
Comment from Hotel Management
24 Mar 2017
Dear Mrs. Roslina, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager
3 out of 5
by A verified traveler

Great hotel

Posted 22 Dec 2016 on Hotels
Room is good with lots of shops nearby
Comment from Hotel Management
17 Mar 2017
Dear Ruhaiza, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager
3 out of 5
by A verified traveler

Not recommended for business trip.

Posted 24 Jan 2016 on Hotels
No wifi in room. Need go to lobby for wifi. Bad service for bell boy. No scale. Highly cost for transport to airport 1500baht.
3 out of 5
by A verified traveler

It was close to my work but

Posted 21 Nov 2015
It was just ok. The staff was nice. The location is convenient. The room was the minimal. But hey I was just there to sleep one night.
Comment from Hotel Management
17 Mar 2017 by Zainul Afandi, Hotel Management
Dear Guest, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Jakarta

Posted 5 Jun 2015
Pros: near Tunjungan Plaza
Cons: The wall not soundproof, you can hear the next room coversation or activities
Location: Eat and eat
near the tunjungan plaza, zangrandi and ranch market
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