Ratings based on 230 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hotel Osam is a huge 10!
Posted 20 Nov 2023 on HotelsHotel Osam is an amazing property in Supetar! My wife and I stayed a few days in November, so it was very quiet, but the service was still top notch. The staff were very attentive and went out of their way to make our stay very enjoyable - even though they were very slow and could have been non-respondent. They were just the opposite - which was super nice.
The restaurant in the hotel is out of this world. We ate our first meal in the hotel due to bad weather - and then we ate every meal there because the food is beyond delicious.
If you find yourself in Supetar - this is the only place to stay.
by A verified traveler
Posted 2 Oct 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by Jan Niejadlik, Hotel Management
Dear Phllis, Thank you for your recent visit and the associated rating. We hope to see you again in the future! Best regards, Jan Niejadlik
by A verified traveler
Posted 24 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Jan Niejadlik, Hotel Management
Dear Maria, Thank you for your recent visit and the associated rating. We hope to see you again in the future! Best regards, Jan Niejadlik
by A verified traveler
Hidden Jem in Supetar
Posted 2 Sep 2023 on HotelsWow, what a great experience we had at Osam hotel. Beautiful property, amazing location, the best comfortable bed we had during a week long vacation along the west coast of Croatia. On top of that was Sasha, an amazing witty friendly and welcoming receptionist. She was the cherry on top of the cake.
Comment from Hotel Management
5 Sep 2023 by Jan Niejadlik, Hotel Management
Dear Sharona,Thank you for your kind words and glowing review of Hotel Osam. We're thrilled to hear that you had a great experience and found our property beautiful, our location amazing, and the bed exceptionally comfortable.Sasha is indeed a valuable member of our team, and we're delighted she left such a positive impression.We appreciate your choice to stay with us and hope to welcome you back in the future.Best regards,Jan Niejadlik
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Jan Niejadlik, Hotel Management
Dear Hazel,Thank you for your recent visit and the associated rating. We hope to see you again in the future!Best regards,Jan Niejadlik
by A verified traveler from Colorado Springs
Posted 25 Jul 2023
Not sure I'd be back here because the room, however well equipped, had two windows to the indoor courtyard/common area, so it felt like you were in a basement of the building even though we were on the second floor. We asked about windows opening to the port, seaside or just outside, and they said they didn't have them. Maybe it was punishment for reserving through Expedia--didn't realize they hated the platform that much to take it out on us. Later we saw a room like ours with exterior windows (when the cleaning crew was there)...
Breakfast was good but not excellent.
Service was nice enough.
Parking is a nightmare and so if you decide to go there, make sure to call ahead of time and get instructions.
The biggest disappointment was their pride: the roof top bar. The drink was diluted, hardly any alcohol, and outrageous prices compared to Italy or Croatia. The barman complained about how little he is paid and how terrible it is working there... how sad.
Comment from Hotel Management
26 Jul 2023 by Jan Niejadlik, Hotel Management
Dear Raphael,Thank you for taking the time to provide feedback about your recent stay at Hotel Osam. We're sorry to hear that your experience did not meet your expectations and that you encountered a number of issues during your stay. We appreciate your feedback and take all reviews seriously as we strive to improve our offerings.Regarding the room, we apologize for any inconvenience you may have experienced due to the positioning of the windows. We assure you that the room assignment was not influenced by the platform through which you made your booking. We apologize if you felt otherwise and we will certainly share your feedback with our team.As for the breakfast, we're glad to hear that you found it to be good, and we appreciate your feedback as we strive to make it excellent. We're also happy to hear that you found our service to be nice.We apologize for any inconvenience you may have experienced with the parking. We will take your advice into consideration and work to provide clearer instructions for our guests.We're sorry to hear about your disappointment with our rooftop bar. We'll look into your feedback about the quality of drinks and the pricing. Lastly, we apologize for the inappropriate comments made by our barman. We assure you that this is not the norm and we will address this with our team to ensure that all staff members provide excellent service to our guests.Once again, we appreciate your feedback and hope that you will consider giving us another chance to exceed your expectations in the future. Please do not hesitate to contact us directly if you have any further concerns or feedback.All the best from Supetar,Jan Niejadlik
by A verified traveler
Excellent
Posted 11 Jul 2023 on HotelsVery professional and went the extra mile. Could not ask for more.
Comment from Hotel Management
13 Jul 2023 by Jan Niejadlik, Hotel Management
Dear Amy,Thank you for taking the time to review our Hotel Osam. We are thrilled to hear that you had a very positive experience with us and that our team provided a professional and attentive service.Going the extra mile for our guests is something we strive for, and we are glad to know that we met your expectations. Your kind words are greatly appreciated and will be shared with our team.We value your feedback and are grateful for your recommendation. We look forward to welcoming you back to Hotel Osam for another wonderful stay.All the best, Jan Niejadlik
by A verified traveler
Lovely boutique hotel
Posted 22 Jun 2023 on HotelsWe had a very lovely stay at this hotel. We were upgraded to a villa room which was a lovely surprise. We opted for the half board option which was very good with lots of choice. The rooftop bar was lovely for sundowners! The staff were lovely, particular thanks to Dejun for looking after us at dinner.
Comment from Hotel Management
24 Jun 2023 by Jan Niejadlik, Hotel Management
Dear Beverly,Thank you for your review of Hotel Osam. We're delighted to hear that you had a lovely stay at our hotel. The surprise upgrade to a villa room added to your experience, and the half board option provided plenty of choices for your meals. The rooftop bar offered a perfect setting for enjoying the sun. We appreciate your kind words about our staff, particularly Dejun. It was our pleasure to provide you with a memorable stay.Thank you for choosing Hotel Osam, and we hope to welcome you back in the future.Best regards,Jan Niejadlik
by A verified traveler
Posted 20 May 2023 on Ebookers
Comment from Hotel Management
11 Jun 2023 by Jan Niejadlik, Hotel Management
Dear Tobias,Thank you for your recent visit and the associated rating. We hope to see you again in the future!All the best,Jan Niejadlik
by A verified traveler
Good clean hotel in excellent location
Posted 27 Apr 2023 on HotelsWe like this hotel having stayed before. There is an extremely pleasant young man who checked us in and provided information and general conversation.The room and general hotel is very clean and we really like the Seaview room with Balcony. Reception staff are very welcoming. We were somewhat disappointed with dinner menu choice and quality and I was quite annoyed when I asked one person if I could have coffee instead of sweet as I didn’t like anything offered. He said yes but the waiter serving us insisted I charge the cost of coffee to my room and was quite offhand
Comment from Hotel Management
30 Apr 2023 by Jan Niejadlik, Hotel Management
Dear Cecil,Thank you for taking the time to leave a review of our hotel. We are thrilled to hear that you enjoyed your stay with us, and appreciate your kind words about our reception staff and the cleanliness of our hotel. We are also glad to hear that you enjoyed the Seaview room with balcony.We apologize for the disappointment you experienced with the dinner menu choice and quality. We will share your feedback with our kitchen team to ensure that we can improve in these areas. Additionally, we apologize for the inconvenience caused by the waiter's behavior when you requested coffee instead of dessert. We will address this with our team to ensure that our staff provide a consistently high level of service to all our guests.Thank you again for sharing your experience with us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards from Supetar,Jan Niejadlik
