Ratings based on 188 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from City East
Posted 2 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Margaux, Hotel Management
Thank you Christopher for the great rating. We hope to see you again soon.Kind regards,
by A verified traveler
Posted 28 Mar 2024
Booked for one night arrived at 5.45 pm reception closed all locked up, contacted the after hours number sorry nothing we can do as your 15 mins late, our suggestion is go and book another place, absolute, absolutely genius idea from the after hours lady
Comment from Hotel Management
16 Apr 2024 by Margaux, Hotel Management
Dear Mark,Thank you for your feedback.We apologies for the disappointment and understand your frustration however our online policies clearly state our office hours for check in ends at 5.30pm. Late check in can definitely be organized when booked in advance. Thank you for your understanding.Kind regards,
by A verified traveler
Posted 19 Mar 2024 on Hotels
The accomodation was very clean and satisfactory however the furniture was very basic. Also had a Nespresso machine and did not even leave 2 pods to have morning coffee
Comment from Hotel Management
12 Apr 2024 by Margaux, Hotel Management
Dear guest,Thank you for taking the time to share your experience.We appreciate the suggestions and will look into it.Hope to see you again in the near future.Regards,
by A verified traveler
Posted 7 Mar 2024 on Wotif
Comment from Hotel Management
12 Apr 2024 by Margaux, Hotel Management
Thank you for taking the time to rate us. We appreciate and hope to welcome you again soon.Regards,
by A verified traveler
Posted 5 Mar 2024 on Wotif
Comment from Hotel Management
12 Apr 2024 by Margaux, Hotel Management
Thank you Sidney for the great rating.Regards,
by A verified traveler
Posted 14 Jan 2024 on Wotif
Great apartment worked perfectly for our family with teenage kids. Close proximity to the shopping centres was really handy, the pool was great and the apartment itself very comfortable.
Comment from Hotel Management
12 Apr 2024 by Margaux, Hotel Management
Thank you Debby for the amazing review. It was lovely to have you with us.Kind regards,
by A verified traveler
Posted 4 Dec 2023 on Wotif
Great place to stay.
Comment from Hotel Management
12 Apr 2024 by Margaux, Hotel Management
Thank you Sam for your kind review.Regards,
by A verified traveler
Relaxing with a great outdoor pool
Posted 30 Oct 2023 on HotelsLocation was excellent. Very spacious apartment. Great to have washing and drying,, also kitchen was well appointed. The supply of tea coffee,shower gel, washing up liquid etc was very limited so for a ten night stay we had to purchase everything. Also a non refundable deposit $10 for the two pool towels was excessive!
Staff on reception were excellent.
Comment from Hotel Management
26 Nov 2023 by The m1 Resort Team, Hotel Management
Hi Pauline, thanks for your review and rating - we appreciate the feedback. We look forward to welcoming you again soon. Kind Regards
by A verified traveler
Posted 21 Oct 2023 on Hotels
Great location and friendly staff and easy Check-in procedures. High quality stay…can’t wait to go back.
Comment from Hotel Management
27 Oct 2023 by The m1 Resort Team, Hotel Management
Hi, thanks for your review and rating - we appreciate the feedback. We look forward to welcoming you again soon. Kind Regards
by A verified traveler
Posted 4 Oct 2023 on Hotels
We had two apartments on either side of the building and one apartment was recently updated where the other was slightly dated. Overall, the facilities in each apartment were great and the building facilities (pool, gym, etc.) we’re great as well.
Comment from Hotel Management
7 Oct 2023 by The m1 Resort Team, Hotel Management
Hi Mario, thanks for your review and rating - we appreciate the feedback. We look forward to welcoming you again soon. Kind Regards
