Ratings based on 492 Verified Reviews

4.5 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 May 2024
Roomy, clean, very comfortable! I was so very impressed by the experience of staying at “Coolum at the Beach”, and I look forward to the next time that I can visit. Located close to almost everything you could need during your stay. Secure parking (height limit 2.18m, if you’re interested). It’s little things that I’m going to mention, and they are so minor that they won’t stop me from recommending the property. As someone that likes coffee in the morning and had booked for 2 adults, 2 nights, I am glad that I brought my own coffee pods, as only 2 pods were supplied. If you like sugar in your coffee or tea, it might also pay to bring some extra sugar sachets. BONUS though - Coles is across the road, so as long as you arrive during their open hours, you can get anything you need. Dan Murphy’s & Cellarbrations are also a short walk away. The pizzas from Amore pizza (a 3 minute walk!) are deliciius!
Comment from Hotel Management
20 May 2024 by Coolum at the Beach, Hotel Management
Thanks for staying here, Kerri and for your extensive review. We are happy you were very impressed with your stay and that you'll be recommending our resort to others. We hope to welcome you back here often.
5 out of 5
by A verified traveler

Posted 15 May 2024
Nice Stay. Great location & facilities
Comment from Hotel Management
20 May 2024 by Coolum at the Beach, Hotel Management
Thanks Steven!
5 out of 5
by A verified traveler

Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Coolum at the Beach, Hotel Management
Thanks Murray!
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Felt right at home here and already planning a return visit.
Comment from Hotel Management
14 Apr 2024 by Coolum at the Beach, Hotel Management
Awesome! Thank you and we look forward to seeing you again.
3 out of 5
by A verified traveler

Posted 15 Mar 2024
Comment from Hotel Management
18 Mar 2024 by Coolum at the Beach, Hotel Management
Thanks Pippa, please let us know how we can improve your stay rating to 5 as nothing less than exceptional is what we strive for here, and are often complimented on. We look forward to hearing from you.
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Wotif
Comment from Hotel Management
25 Mar 2024 by Coolum at the Beach, Hotel Management
Awesome! Thanks Fiona.
4 out of 5
by A verified traveler

Will Stay Again

Posted 28 Feb 2024 on Hotels
The unit we stayed in was top notch. Everything was in very good order. The new flooring looked great. I did worry about using the cooktop or toaster because of the notice above the rangehood about the call out fees for the smoke alarms. The parking area was a bit smelly at times and the garden behind our unit was not looking as smart as usual. The reception staff were really friendly and helpful. Overall a really enjoyable stay.
Comment from Hotel Management
5 Mar 2024 by Coolum at the Beach, Hotel Management
Hi Clayton, thanks for choosing to stay here and we are very happy to read you'll be returning one day. Your feedback is valued and welcome as it provides opportunities for us to improve even further. Thanks again.
4 out of 5
by A verified traveler

Posted 25 Feb 2024
Stayed in Building 1, the room was really nice, clean and the bed was super comfortable. My only complaint would be the room had a slight sewer smell when we walked in. I did mention this to reception when checking out and apparently it is a known problem with building 1.
Comment from Hotel Management
8 Mar 2024 by Coolum at the Beach, Hotel Management
Hi Adele, it’s great to read you enjoyed the room and the bed – we know that a comfy bed is important when away from home! The odour you mention was out of our control due to the amount of wet weather the region has experienced lately. We have engaged a plumber to attend to the issue. Thanks for your understanding and we hope to welcome you back one day.
5 out of 5
by A verified traveler

Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Coolum at the Beach, Hotel Management
Awesome! Thanks for rating us 10/10, Tayla. We really appreciate this.
4 out of 5
by A verified traveler

Posted 2 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Coolum at the Beach - Guest Relations, Hotel Management
Thanks Michelle!