Ratings based on 231 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Elvin, Hotel Management
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive scores of recognitions are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon to provide home away from home experience when you are back in the bay area. Travel Safe!
by A verified traveler
Posted 19 Mar 2024
Very good, I will comeback
Comment from Hotel Management
19 Mar 2024 by Elvin, Hotel Management
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.
by A verified traveler
Posted 6 Mar 2024
The staff was super friendly and helpful. The rooms were really clean, and believe me, I am a stickler for cleanliness. The rooms even smelled clean!
Comment from Hotel Management
6 Mar 2024 by Elvin, Hotel Management
Thank you for sharing your great feedback. We are happy to know that you enjoyed your most recent stay with us. Your kind words regarding the Cleanliness and the friendliness and helpfulness of staff mean a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon when your next visit brings you back to the town.Travel Safe!
by A verified traveler from Mountain View
Posted 5 Mar 2024
EVgo Chargers! Hot breakfast and convenient location!
Comment from Hotel Management
5 Mar 2024 by Elvin, Hotel Management
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive words of recognition about the EVgo Chargers, Hot breakfast and convenient location are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you are in the town. Travel Safe!
by A verified traveler
Posted 11 Feb 2024
Check-in & Check-out Experience ! Tanya Should Be The Trainer Across The Globe !!! Excellent Service ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
11 Feb 2024 by Elvin, Hotel Management
Thank you very much for sharing your 5/5-star review. Your positive words of recognition about checkin/checkout are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. Specially to Tania our front desk agent who gave you excellent service, and we are proud to have her. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Elvin, Hotel Management
Hello Mr. David, Thank you very much for sharing your feedback from your recent here at Holiday Inn Express Sunnyvale. Your positive scores of recognition are truly meaningful to all of us here which I will be sharing in our next meeting with our team. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself back in the bay area and make your stay even more memorable. Travel Safe!
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
15 Jan 2024 by Elvin, Hotel Management
Thank you very much for sharing your feedback. Your positive scores of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley which I will be sharing in our next meeting with our team who will be very excited to hear about your stay. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself in the town.
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
11 Feb 2024 by Elvin, Hotel Management
Thank you very much for sharing your 5/5-star review. Your positive scores of recognitions are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!
by A verified traveler
Comfy
Posted 17 Dec 2023 on HotelsMs. Tania took great care of us for our one-night stay. She was attentive and very helpful. Thanks!
Comment from Hotel Management
17 Dec 2023 by Elvin, Hotel Management
We are happy to know that you enjoyed your most recent stay here at Holiday Inn Express Sunnyvale/Silicon Valley. Your kind words about our Front Desk Staff member Tania will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon. Travel Safe.
by A verified traveler
Posted 6 Dec 2023
The staff was really polite and hospitable with a special mention to the breakfast lady, so warm and friendly and very good breakfast on top of that. Thank you, we will be back.
Comment from Hotel Management
6 Dec 2023 by Elvin, Hotel Management
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. I will also make sure to pass your kind words to Alicia out breakfst attendant. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the town.
