Ratings based on 65 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2020
Staff yg cekap dan mesra pelanggan, bilik yg selesa untuk sekeluarga, kolam yang besar.
Overall memuaskan hati seisi keluarga..
Comment from Hotel Management
18 Mar 2020 by RA, Hotel Management
Tetamu yang dihormati, Terima kasih kerana ulasan hebat hotel kami! Kami gembira kerana anda menikmati penginapan anda dan berharap dapat berjumpa dengan anda semula tidak lama lagi.
by A verified traveler
Convenient and spacious
Posted 1 Feb 2020 on HotelsVery convenient and spacious. Also cheap but the down fall is there wasn’t enough toiletries and had to ask everyday.
Comment from Hotel Management
19 Feb 2020 by Swiss-Inn Sungai Petani, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 28 Jan 2020
Comment from Hotel Management
31 Jan 2020 by RA, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Family outing at Swiss Inn, Sungai Petani
Posted 26 Jan 2020 on HotelsCheck in was good.
Only 1 lift available and can accommodate around 5 persons at any one time and have to go through the stairs during peak hour.
Room is spacious but have to deal with ants around the coffee making area.
Ample parking space and within walking distance to eateries.
Comment from Hotel Management
31 Jan 2020 by RA, Hotel Management
Dear Joseph, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 22 Jan 2020
The property and facilities of the hotel are excellent. The location is city area.
Comment from Hotel Management
23 Jan 2020 by Wan, Hotel Management
Dear Mr Samson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 24 Nov 2019 on Hotels
So so
Comment from Hotel Management
25 Nov 2019 by RA, Hotel Management
Dear Chairil, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler from Shah Alam
Posted 24 Jun 2019
All rooms facing the pool. Very nice view. However the pool is pack with students attending swimming lesson / practice during week ends. Not comfortable for hotel guests to swim happily.
Comment from Hotel Management
24 Jun 2019 by Wan Zaidi , Hotel Management
Dear sir,
Greetings from Swiss Inn Sg Petani !
Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. We have also taken note of your comments and would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests.
It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team.
Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.
Kind regards,
Wan Zaidi
Rooms Division Manager
by A verified traveler
Posted 8 May 2019 on Hotels
Comment from Hotel Management
27 May 2019 by Reservations, Hotel Management
Thank you
by A verified traveler
Posted 31 Mar 2019
Comment from Hotel Management
9 Apr 2019 by wan, Hotel Management
Dear valued guest,
Greetings from Swiss Inn Sg Petani !
Thank you for taking out time to share valuable comments of your stay at our property and we have made a note of your feedback.
We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.
Kind regards,
Wan Zaidi
Rooms Division Manager
by A verified traveler
Posted 27 Feb 2019
dislike:
wifi very slow the worse part while in the room
furniture need refurbishment
Comment from Hotel Management
4 Mar 2019 by Wan Zaidi , Hotel Management
Dear Encik Ismail ,
Greetings from Swiss Inn Sg Petani !
At the outset, We would like to thank you for sparing time and reviewing our property.
We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and have taken all corrective measures to obviate re-occurrence.
Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for.
We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.
Kind regards,
Wan Zaidi
Rooms Division Manager
