Ratings based on 487 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Nice and tucked away with a Walmart in walking distance
Comment from Hotel Management
15 Jun 2024 by Front Desk Manager, Hotel Management
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
by A verified traveler
Posted 14 Jun 2024
The staff is amazing! Very welcoming and friendly.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 3 Jun 2024
Everyone was helpful and friendly
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 31 May 2024
The property was filthy and had a roach infestation! Absolutely disgusting would never recommend!
Comment from Hotel Management
31 May 2024 by Assistant Manager, Hotel Management
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
by A verified traveler
Posted 28 May 2024
Hotel was ok. It was a bit loud at night of guests berong noisey. The biggest problem was the roaches in the room
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.
by A verified traveler
Posted 26 May 2024
Staff is friendly and accommodating. Rooms clean and well stocked.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
by A verified traveler
Posted 26 May 2024
Comfort Inn has become our go to place to stay in Summerville. The staff is amazing and the rooms clean and well stocked. Right off the hwy with restaurants and shopping close by.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
15 Jun 2024 by Manager, Hotel Management
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
