Ratings based on 167 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2023
We loved the Grille, staff and food. We loved our room. Very clean and comfortable with a gorgeous view of the ocean.
Our only complaint, we were in the 3 story section facing the ocean on the 2nd floor. (219) and the person or persons occupying 319 were very heavy walkers. Stomping all day long. The rooms a small enough, I don't know where they were going, back and forth it seemed. It stopped before time for bed, but all day long. I did not complain to the front desk staff. It is very difficult to ask someone to change how they walk. We will definitely be back; but would be sure to ask for the lovely little rooms along the water with no one above. Thank you for a wonderful weekend.
by A verified traveler
Posted 25 Sep 2023
I would suggest that the over rated hype related to this place is directly related to its location on a beautiful beach. It includes a nice restaurant but is otherwise highly overrated for high priced accommodations and meals that are nothing extra. The room includes a well used love seat with dirty arms, an annoying gang of house flies and a leaky toilet. The power was out for several hours but we didn’t hear from anyone or see anyone other than a few unfriendly workers around the property upon departure. No housekeeping staff were visible. Our phone flashed red continuously but we were advised that it was malfunctioning and not messages. It is easy to be mislead by website room descriptions and locations and the restaurant appeared to be fully booked online so had to call several times. It wasn’t busy at all other than a booking of several people with reservations on the second floor who drew our waiter away. Disappointing.
by A verified traveler
Posted 18 Aug 2023
Great location villas could use updating or at least recaulk the showers too bad they didnt have room service but great staff lots new stuff every year beach is awesome grill is good
by A verified traveler
Posted 9 Aug 2023 on Hotels
Relaxing at the beach for a couple of days.
by A verified traveler
Posted 4 Aug 2023
Still awaiting a call from the GM or owner in our issues and emails about the issues
by A verified traveler
Posted 19 May 2023
This property was amazing! I loved going to sleep and awaken to the ocean sounds. It was very clean.
Comment from Hotel Management
30 Jun 2023 by The Quarterdeck Team, Hotel Management
Thank you, Carolyn; we're so glad you enjoyed your stay with us. We look forward to seeing you again.
by A verified traveler
Posted 16 May 2023 on Hotels
by A verified traveler
Posted 15 May 2023
by A verified traveler
Posted 13 May 2023
Beautiful view from our room, quite as well for being so close to the road
Comment from Hotel Management
30 Jun 2023 by The Quarterdeck Team, Hotel Management
Thank you for the kind review, Aaron; we're glad you enjoyed your stay.
by A verified traveler
Posted 30 Apr 2023
The villa was clean and the setting overlooking the water is stunning.Villa has lots of space and kitchen is great to have.Can’t wait to visit again!!!
