Ratings based on 1,189 Verified Reviews
3.4 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Rooms clean. Breakfast was minimal and really not much to offer. Pool area not kept up needed mowing and bushes needed triming. Jacuzzi did not work at all. Security entry doors open all night. Not locked at all. Signs posted but anyone could walk in. Probably wont stay there again.
by A verified traveler
Posted 2 Jun 2024
Property looks dirty and could use some upkeep/repair.
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 29 May 2024
No ice on my floor. Easy check in. Room was close to the elevator and side entrance. Has a small gym and a pool. Room also had microwave, refrigerator. Only staying tonight as husband is in Mt View Hospital and Motel is only .03 miles away.
Comment from Hotel Management
29 May 2024 by dsegura, Hotel Management
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura General Manager
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by dsegura, Hotel Management
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
by A verified traveler
Posted 27 May 2024
We enjoyed our stay.
Comment from Hotel Management
28 May 2024 by dsegura, Hotel Management
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager
by A verified traveler
Posted 27 May 2024
I like the friendly staff
Comment from Hotel Management
28 May 2024 by dsegura, Hotel Management
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager
by A verified traveler
Posted 27 May 2024
They need to do a better job keeping the property clean. The rooms can all use an upgrade. The location is great the staff was very nice. They just need to do a better job cleaning.
Comment from Hotel Management
28 May 2024 by dsegura, Hotel Management
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
by A verified traveler
Posted 27 May 2024
Free breakfast was a joke, the juice machine was out of order, didn’t even have the snacks and drinks available for purchase. They say they serve breakfast until 9:30am on the weekends but at 9am it was pretty much all gone. The amount of money they charge a night $235 to be exact was a complete waste! I tried calling the front desk from my room 3 times and no one answers. I also tried calling before I arrived to confirm my reservation and again no one answered. I should have paid $100 more down the street. Supposedly owned by the same company but my friend said it was nice, breakfast was good and staff was available. I’m very disappointed with my stay and will not stay with La Quinta ever again!
Comment from Hotel Management
28 May 2024 by dsegura, Hotel Management
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by dsegura, Hotel Management
Thank you for reviewing your stay with us! Sincerely, DSegura General Manager
