Ratings based on 969 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
For my needs, everything was fine.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Pamela,We are grateful to hear that our hotel met your needs during your stay. Our team strives to provide a comfortable experience for all our guests. Should you have any further feedback or suggestions, please do not hesitate to reach out. Thank you for choosing to stay with us.
by A verified traveler from Whittier
Posted 24 May 2024
The carpet was old and had many stains. It smelled muggy, dirty, it was not a bad odor, but nonetheless is smelled.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Denise,We appreciate your feedback regarding the carpet in your room. Our team will look into this matter to ensure a more pleasant experience for future guests. If you have any further concerns, please feel free to reach out to our management team for assistance. Thank you for bringing this to our attention.
by A verified traveler
Posted 24 May 2024
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Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Elaiza Mae,Thank you for sharing your feedback with us. We appreciate your comments and will forward them to our team for review. Your input helps us to continually improve our services for all guests.
by A verified traveler from Faison
Posted 21 May 2024
On arrival, the building just doesn't have an inviting feel. While the lobby and check in area give the sense that ok looks can be deceiving, that was not the case. The room was outdated, the carpet was so dirty it was sticky and moist disgusting. Breakfast was frozen both mornings. you couldn't bring food to the room from the breakfast area, which unless its fruit i wouldn't because the room was nasty.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello India, We appreciate you sharing your experience. Guest feedback is valuable in helping us improve our services. If you have any further concerns, feel free to reach out to our management team directly for assistance.
by A verified traveler
Posted 19 May 2024
About as good as expected.
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Andre, We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please do not hesitate to reach out to us.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello HARIS,We're thrilled to hear you had a great stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!
by A verified traveler
Posted 14 May 2024
Terrible mangment
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Jared, We're sorry to hear about your experience. Your feedback is important to us and we encourage you to reach out to our management team directly to further discuss your concerns. Thank you for bringing this to our attention.
by A verified traveler
Posted 13 May 2024
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Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello diann, We regret to hear about your experience and appreciate your feedback. We encourage you to reach out to our management team directly to further discuss your concerns and provide valuable insights for improvement. Thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 22 Apr 2024
Very friendly staff
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Jennifer Sue,We are delighted to hear that you found our staff to be very friendly during your stay. Our team takes pride in providing excellent service to all our guests. Your kind words will be shared with the staff as positive feedback is always appreciated. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 20 Apr 2024
The staff was nice and helpful, when I'm in Atlanta again, I will definitely stay there again.
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Sheryl,We're pleased to hear you had a positive experience with our staff during your stay in Atlanta. Your loyalty means the world to us, and we look forward to welcoming you back in the future for another great stay.
