Ratings based on 2,035 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Jun 2024
This is a massive building. At times it felt as if I was on a cruise ship. But the location is great, staff are helpful and try to be, and it has a lot of amenities for your stay. Pretty good.
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Brilliant stay! Very convenient area! Staff are super friendly
Comment from Hotel Management
6 Jun 2024 by Front desk Matsukawa, Hotel Management
Thank you for staying with us.Thank you for your high evaluation.Please come to our hotel again when you come to Japan.Thank you.
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Great location and amazing amenities
Comment from Hotel Management
6 Jun 2024 by Front desk Matsukawa, Hotel Management
Thank you for staying with us.Thank you for your high evaluation.Please come to our hotel again when you come to Japan.Thank you.
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Front desk Matsukawa, Hotel Management
Thank you for staying with us.Thank you for your high evaluation.Please come to our hotel again when you come to Japan.Thank you.
4 out of 5
by A verified traveler from Bangkok

Posted 4 Jun 2024
The room is tiny but it is typical for Japan. The hotel is new and located near train station and bus stop. They provide amenities daily but cleaning is upon request which I think it is a good idea since the room is not that messy. The facilities are great, Lawson is no the 2nd floor, ice making, laundry and spa. The area is quiet and safe. The staffs are helpful and friendly. I also met the hotel owner by chance, she is very nice and polite by greeting me infront of the elevator :)
5 out of 5
by A verified traveler from Kihei

Posted 4 Jun 2024
Hotel is very clean, close to subway stations, staff is courteous and helpful.
4 out of 5
by A verified traveler

Posted 4 Jun 2024
Excellent location. The hotel was close to two stations, which made it super convenient to go to all the places. All the hotel staff were very friendly and attentive. The room was small, but it was clean and organized.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Amazing stay
4 out of 5
by A verified traveler

Posted 3 Jun 2024
About a 5 min walk from the train station. Plenty of restaurants to choose from next to and around the station as well. Close to the river and sumo stadium. Only negative is that there is a wait for the elevator during busy periods for the elevator.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Good location, public baths open until late was good