Ratings based on 492 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Looks dangerous and dirty
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize if our property did not meet your expectations during your stay. Ensuring the safety and cleanliness of our property is a top priority, and we take your feedback seriously. We will address any concerns promptly to ensure a more comfortable and pleasant experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay.Sincerely,Hotel Manager
by A verified traveler from DeRidder
Posted 27 Apr 2024
When you walk into the front desk you're being attacked by fruit flies property was just disgusting and then they try charging my car to $180 by far not worth it don't ever stay here
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We're deeply sorry to hear about your negative experience during your stay. It's disappointing to learn about the cleanliness issues you encountered and the inconvenience with the billing. Your feedback is important to us, and we take it seriously. We will address these issues immediately to ensure a more pleasant experience for our guests in the future. We apologize for any inconvenience caused, and we hope you'll consider giving us another chance to provide a much-improved stay in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Hotel Manager, Hotel Management
Dear Julia,Thank you for sharing your feedback with us. We regret that your experience did not fully meet your expectations. Your input is valuable to us, and we will use it to make necessary improvements to enhance the experience for our guests. If there are specific areas you believe we can improve upon, please let us know. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.Sincerely,Hotel Manager
by A verified traveler from Taylorsville
Posted 14 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Hotel Manager, Hotel Management
Dear James Michael,Thank you for taking the time to share your feedback with us. We value your input and apologize for any shortcomings you experienced during your stay. We strive to provide a positive experience for all our guests, and we regret that we fell short of your expectations. Your comments will be used to improve our services and ensure a better experience for future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Mar 2024
I didn't stay not even 30 min. As i was walking to the room.. the hall ways were dirty you could see dirt piling up on the edges of the floor and it looked as if they were spraying some kind of white powder all along the edges of the floor. Once i got to the room it was the same on the floor and everything in the room seemed worn out ,broken, rust & and the A/C didn't even work plus they had left a small portable heater in the room.. trash as place. I dont recommend it
Comment from Hotel Management
9 Mar 2024 by Hotel Manager , Hotel Management
Dear Jesse,We apologize for the unacceptable condition of the hallways and the room during your brief visit. Your experience is certainly not reflective of our standards, and we regret the inconvenience and disappointment caused. We will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made. We hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Feb 2024
Not breakfast and it’s under construction
Comment from Hotel Management
28 Feb 2024 by Hotel Manager , Hotel Management
Dear Astrid,We apologize for any inconvenience caused by the lack of breakfast and ongoing construction. Your feedback is important to us, and we appreciate your understanding during this time of improvement. Sincerely, Hotel Manager
by A verified traveler
Posted 16 Feb 2024 on Hotels
one entrance, blocked front entrance, construction everywhere, everything was dirty, wasnt happy
Comment from Hotel Management
17 Feb 2024 by Hotel Manager , Hotel Management
Dear Guest,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the construction and cleanliness issues impacted your visit. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made.We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Hotel manager , Hotel Management
Dear Alviery,Thank you for taking the time to share your feedback. We apologize that your experience fell short of your expectations. If there are specific areas where we can improve, we would appreciate hearing from you. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
2 Feb 2024 by Hotel manager , Hotel Management
Dear Guest,We're sorry to hear that your experience did not meet your expectations. If there are specific details or concerns you would like to share, please let us know so that we can address them and work towards improvements. Your feedback is valuable, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 31 Jan 2024 on Travelocity
My room was okay the place was not very clean possibly doing work on the place the continental breakfast consisted of Bad Coffee no coffee stirrers and no food
Comment from Hotel Management
31 Jan 2024 by Hotel manager , Hotel Management
Dear Guest,Thank you for sharing your experience with us. We appreciate your understanding regarding the ongoing work in the hotel, and we apologize for any inconvenience caused by the cleanliness and the limited offerings at breakfast. Your feedback is invaluable, and we will address these issues to enhance the overall guest experience. We strive to improve, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Manager
