Ratings based on 992 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Wonderful hotel with a distinctive charm like no other. Experience the hospitality of the Oriental Residence, all staff will make you feel like home.
Comment from Hotel Management
5 Jun 2024 by Singsing, Hotel Management
Dear RISAL,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us.We're also grateful for your kind words about the service from our staff,We look forward to welcoming you back for another enjoyable stay.Best regards,Pornprakasit PratumsuwanGuest Relations Officer
by A verified traveler from Los Angeles
Posted 25 Apr 2024
centrally located
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 14 Apr 2024
The service is great, with great room and great view
by A verified traveler
Posted 22 Mar 2024
by A verified traveler
One of the best I have ever been to
Posted 18 Mar 2024 on HotelsI keep coming back to the Oriental Residence, it's just perfect in every way.
by A verified traveler
Posted 11 Mar 2024 on Hotels
by A verified traveler
Posted 1 Mar 2024
Great location and super clean
by A verified traveler
Posted 21 Feb 2024
Good service, nice property, amazing semi-buffet breakfast with extensive menu selection (2 free orders pp each day) included. Would definitely recommend.
Comment from Hotel Management
22 Feb 2024 by Nadine Andes, Operations Manager, Hotel Management
Dear Nicholas,We are happy to read that you thoroughly enjoyed your stay and received an outstanding service. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we welcome your nice compliments as a fantastic reward. Once again, thank you for your thoughtful comments. We look forward to have the opportunity of serving you in the future.
by A verified traveler from Port St Lucie
Posted 21 Feb 2024
The beds are very poor and the breakfast was not a buffet and very very slow. Just overall poor quality for price paid.
Comment from Hotel Management
21 Feb 2024 by Nadine Andes, Operations Manager, Hotel Management
Dear Greg,I am sorry to hear about your experience. Your feedback is valuable, and we appreciate you bringing these concerns to our attention. We'll certainly look into improving the quality of our beds and addressing the issues with the breakfast service.Should your travels take you back to Bangkok please do not hesitate to contact me personally and it would be my pleasure to assist with the arrangements. Would be delighted to be able to welcome you back and show you that we can get it right.
