Ratings based on 427 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Great place to stay for our quick visit to Sudbury.
Comment from Hotel Management
8 Jun 2024 by Moonlight Team, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 6 Jun 2024
Staff good
Comment from Hotel Management
8 Jun 2024 by Moonlight Team, Hotel Management
Hello Alan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 5 Jun 2024
Excellent staff and very friendly. All brand new and updated and the bed was really comfortable
Comment from Hotel Management
8 Jun 2024 by Moonlight Team, Hotel Management
Hello Bonnie & Rick,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 4 Jun 2024
Don’t be fooled by the outside appearance of this place - it’s no average motel. The rooms are recently redone and super modern. Seriously it was giving NYC. Insanely clean. Staff was kind. Only thing was the breakfast was super lacking. I’ve never seen hard boiled eggs instead of scrambled at a hotel lol. Great stay all in all.
Comment from Hotel Management
8 Jun 2024 by Moonlight Team , Hotel Management
Hello Abby,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon, have a lovely weekend.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
8 Jun 2024 by Moonlight Team, Hotel Management
Dear Collen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 22 May 2024
Average motel but clean
Comment from Hotel Management
8 Jun 2024 by Moonlight Team, Hotel Management
Dear Reza,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
8 Jun 2024 by ML team, Hotel Management
Dear Gerda,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 12 Apr 2024
Television uses streaming and did not work. The facility was not busy with occupants however a new guest was placed directly adjacent my room and the walls are not very well sound proofed causing annoyance hearing them when trying to sleep. If not busy suggest staggering your guests to avoid this. The brief service encounters were very courteous. The room was very clean and furnishings well situated.
Comment from Hotel Management
15 Apr 2024 by Moonlight Inn and Suites Sudbury, Hotel Management
Dear Johnny, We sincerely apologize for the inconvenience you experienced with the television streaming and the noise disturbance from adjacent guests. We appreciate your feedback and will consider your suggestion of staggering guests to enhance everyone's comfort. We are delighted to hear that you found our service encounters courteous and the room clean with well-situated furnishings. Thank you for bringing these matters to our attention.Thank you.
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Jun 2024 by ML team, Hotel Management
Dear Tanya,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 5 Apr 2024
everything was satisfactory
Comment from Hotel Management
8 Apr 2024 by Moonlight Inn and Suites Sudbury, Hotel Management
Dear Dave, thank you for your positive feedback. We are delighted to hear that everything was satisfactory during your stay at Moonlight Inn and Suites Sudbury. Our team works hard to ensure all our guests have a pleasant experience. We look forward to welcoming you back on your next visit.
