Ratings based on 970 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Hotel so good. Breakfast perfect. There is only issue is wi-fi problem
Comment from Hotel Management
23 May 2024 by HKorthäuer, Hotel Management
Dear Murat, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here and yes, the Maritim breakfast buffet is indeed quite extensive. If there is any issue with the connection to our WiFi please do not hesitate to contact our reception team. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler
Posted 21 May 2024
The place was nice but under construction and thus not comfortable walking to my room. In addition I was on the furthest point from the front desk, felt that way, and made for a guaranteed accomplishment of my steps every day.
Comment from Hotel Management
22 May 2024 by HKorthäuer, Hotel Management
Dear Lyndon Kyle, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here overall. It is right that we have one floor with some construction works; we are closing the ceiling right now. Usually we try not to use this floor but we have to if the hotel is fully booked. I apologize for the inconveniences. And yes, it is indeed right that it is a bit to walk to the rooms in the park wing. The information that the classic rooms – as you had booked one – are located in the park wing can be found in the room description and on the map on our homepage; expedia can’t show this in this manner unfortunately. If you prefer a room in the main building I could recommend you our comfort rooms. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler
Posted 28 Apr 2024
Great hotel bar !
Comment from Hotel Management
29 Apr 2024 by HKorthäuer, Hotel Management
Dear Steve, thank you very much again for your stay with us and also for your comment on expedia. I am very happy that you enjoyed your time here and yes, the Pianobar is indeed quite famous – for our hotel guests and the locals from Stuttgart. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler from Baden
Posted 25 Apr 2024
The hotel is just fine but the surroundings are somewhat underwhelming.
Comment from Hotel Management
29 Apr 2024 by HKorthäuer, Hotel Management
Dear Eduardo, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here. It is probably right that the direct surrounding of the hotel is nothing special on the first sight but just ask our reception for some insider tips. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler
Posted 4 Apr 2024
Everything was fab
Comment from Hotel Management
4 Apr 2024 by HKorthäuer, Hotel Management
Dear Elizabeth, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here so much. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler
Posted 25 Feb 2024
Not sure how people have this place good reviews. It wasn’t worth the 130 something per night. The hallways had wires hanging from the missing ceiling. The rooms are extremely dated and the bed is uncomfortable.
Comment from Hotel Management
26 Feb 2024 by HKorthäuer, Hotel Management
Dear Jasper, thank you very much again for your stay with us and also for your comment on expedia. I am sorry that your stay was not to your full satisfaction. It is right that we have one floor with constructions works at the moment but they don’t affect the rooms. We couldn’t postpone these works as they improve the fire safety for our guests. Usually we try not to use this floor but we have to if the hotel is fully booked. And yes, it is probably right that you can’t compare our more classical equipped hotel completely with a modern design hotel. Kind regards, Hartmut Korthäuer, General Manager.
by A verified traveler
Posted 23 Feb 2024
Quite, comfortable & good quality hotel.. great location to walk everywhere around Downtown Stuttgart. 3-minute walk U-Bahn (Train & Metro)...very easy to access the Messe & Airport via U-Bahn / S-Bahn..5-star German Breakfast good staff
Comment from Hotel Management
26 Feb 2024 by HKorthäuer, Hotel Management
Dear Murat, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler from Martintown
Posted 21 Feb 2024
Comment from Hotel Management
22 Feb 2024 by HKorthäuer, Hotel Management
Dear Julian, thank you very much again for your stay with us and also for your rating on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler
Posted 16 Feb 2024
Comment from Hotel Management
20 Feb 2024 by HKorthäuer, Hotel Management
Dear Ann Frances, thank you very much again for your stay with us and also for your rating on expedia. It is nice to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.
by A verified traveler
Posted 3 Jan 2024
It's the craziest thing. The best thing about this property is the facilities itself. It us clean, spacious and beautiful. The customer service is mid at best. From hearing them dispute with another customer about possibly being cheated out of money, to being assigned the wrong room at first, all the way to a bartender named 'Anna' that works at the Piano Bar getting an attitude when I was trying to get my bill. I don't like giving bad reviews, but it seems like they went out of their way to give bad customer service.
Comment from Hotel Management
9 Jan 2024 by HKorthäuer, Hotel Management
Dear Lionel, thank you very much again for your stay with us and also for your comment on expedia. I am sorry that your stay this time was not to your full satisfaction. I have talked to our involved department managers and apologize for the inconveniences. Kind regard and looking forward to your next stay, Hartmut Korthäuer, General Manager.
