Ratings based on 478 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2023
The hotel was very clean and spacious. I would totally stay here again.
by A verified traveler
Acceptable if u need to be in the area
Posted 12 Nov 2023 on HotelsBig rooms, welcome minibar once for the stay, close to few restaurants and the U bahn.
Apart from these there really isn’t any positive to the hotel. Basic breakfast and service (not even an electric kettle in the room).
by A verified traveler
Hotel was amazing now struggling
Posted 30 Aug 2023 on HotelsStarting with positives I’ve been staying this hotel for many years,last time just before Covid and it’s was always one of my favourites, it’s querky, great location close to air port 25 euro taxi and the tram station is very close. The breakfast used to be amazing it’s now still very good. The beds are high off the floor and very comfortable to my taste. The sauna complex is very good if you don’t mind non textiles. Unfortunately the hotel feels like it’s is suffering from staff shortages and hasn’t fully recovered
From Covid lockdowns, the communal areas are looking very tired. We arrived 7 pm and told there was no food available no room service and bars/ cafes closed on restricted opening hours. (The hotel complex is isolated). They have removed the room phones so you have to go to reception to report any faults- only one lift was working and usually a Q at reception,so trying to get clean towels and a working TV remote took forever to sort. WiFi is very poor. We discovered the TV no longer has movies or English channels.The hotel complex is large and open to general public so the hotel securityisnonexistent. My wife didn’t feel completely safe walking around in the evening. From930to1030they started testing the fire byplaying loud music from the in room and corridor speakers. I do appreciate these are “first world” problems the hotel like many others is playing an important role in hosting people from warn torn areas - I hope for everyone’s sake the situation improves.
by A verified traveler
Posted 14 Jun 2023
Our room was dirty with hair everywhere, there was dirt on the floor, drywall dust on the floor, the couch was tattered and the window was broken, it wouldn’t open or close leavening us with a very noisy night.
Comment from Hotel Management
16 Jun 2023 by Dormero Hotel Stuttgart, Hotel Management
Dear Silja,sorry for the inconvenience. We will take a look at the room you were in as well as the staff clenaing your room. Though it is a bit surprising, as all rooms are daily used and cleaned as well. Sorry for the inconvenience.With fancy regards,
by A verified traveler
Posted 25 May 2023 on Travelocity
Would have been nice if the tub drained properly. On the plus side, I didn’t have to choose between a shower or a bath (if only for my feet!)
Comment from Hotel Management
6 Jun 2023 by Dormero Hotel Stuttgart, Hotel Management
Dear Mr. Brian,thanks a lot for your feedback.We are glad you had a pleasant experience and did enjoy your visit with us. We are convenently located inside the SI-Centrum and offer everything on site. At the same time are our rooms comfy with stunning views. We look forward to welcome you back.With fancy regards,
by A verified traveler
Posted 6 May 2023
The room was a good size with a good shower and all very clean
Comment from Hotel Management
6 Jun 2023 by Dormero Hotel Stuttgart, Hotel Management
Dear Mr. Graham,thanks for your feedback.We are glad you had a pleasant stay and overall good experience while staying with us. Our location is convenient and everything is in direct reach. At the same ti9me offer our rooms a certain comfort as well as great views. We look forward to welcome you back.With fancy regards,
by A verified traveler
Nice hotel
Posted 28 Apr 2023 on HotelsWell located for visiting Kelley Barracks. Restaurant in hotel (Italian / pizzaria) was open early in the evening, which was nice.
Comment from Hotel Management
6 Jun 2023 by Dormero Hotel Stuttgart, Hotel Management
Dear Mr. Samuel,thanks a lot for your feedback.We are glad you had a pleasant stay and did enjoy your visit with us. We are extremely convenient located within the Si-Centrum - everythig is in immediate reach. At the same time offer our rooms plenty of comfort and stunnig views. We look forward to welcome you back.With fancy regards,
by A verified traveler
Nice enough, poor facilities.
Posted 24 Mar 2023 on HotelsRoom was nice and spacious. Good condition rooms and lovely reception and restaurant areas. Room was not cleaned during my whole 3 night stay. Glasses in the room were dirty. Lifts were very slow to be called (I was on 15th floor). Wifi was absolutely terrible. "Gym" is nothing more than an empty room with a treadmill, multi machine and an eliptical machine. Apparently, Si-Centrum hotel over the road has a contract with a high-quality health club and gym which Dormero relinquished during Covid, so I would recommend staying there instead.
by A verified traveler
Posted 14 Mar 2023
Comment from Hotel Management
3 Apr 2023 by Hotelteam Dormero Stuttgart, Hotel Management
Vielen Dank für Ihre Bewertung!Wir freuen uns dass Sie einen guten Aufenthalt hatten und hofen, Sie bald wieder als Gast in unserem Hotel begrüßen zu können!Ihr
by A verified traveler
Posted 23 Oct 2022
The hotel facilities were really disappointing. The TV didn’t work for any longer than 2 minutes at a time and the Wi-Fi was also not working properly.
There is no gym as described. Eating in the evening is limited to the on-site pub which has an incredibly limited menu.
The room is very old with worn out, poor furniture.
The fridge for the ‘minibar’ didn’t work.
Parking is good although expensive. Bed was comfortable.
There are not enough staff available and when I reported TV issue they simply said they are aware of the problem and will note it.
Definitely not a 4 star property.
