Ratings based on 817 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by Fayre, Hotel Management
Thank you for taking the time to review our hotel. We hope you will visit us again next time you are visiting Sturbridge, MA or even passing thru. Our convenient location right off of Interstate 84 and I-90 makes it a great stop-over point for any type of travel. We hope to see you soon again!
by A verified traveler
Posted 29 May 2024
Needed a place to stay while attending an event in Palmer. This fit the bill.
Comment from Hotel Management
29 May 2024 by Ronald W., Hotel Management
Thank you for taking the time to review our hotel. We hope you will visit us again next time you are visiting Sturbridge, MA or even passing thru. Our convenient location right off of Interstate 84 and I-90 makes it a great stop-over point for any type of travel. We hope to see you soon again!
by A verified traveler
Posted 27 May 2024
It was nice that they had 2 pools and a hot tub. Also breakfast was good.
It is fairly easy to drive to nearby places.
We had 6 of us in the room and were a little crowded, but we expected that. Overall we enjoyed our stay.
Comment from Hotel Management
28 May 2024 by Fred W., Hotel Management
On behalf of my team here at the Comfort Inn & Suites - Sturbridge, I would like to thank you for taking the time to complete our online survey. Survey responses are an integral part of how we assess happiness amongst our valued guests, which is why responses like yours are so important to us. We truly appreciate you staying with us repeatedly, and it serves as encouragement to our team. Thank you so much for your business, and we look forward to seeing you in the future.
by A verified traveler
Posted 24 May 2024
Everything was fine. Easy in and out. Breakfast buffet was fine. No complaints.
Comment from Hotel Management
28 May 2024 by George W., Hotel Management
On behalf of my team here at the Comfort Inn & Suites - Sturbridge, I would like to thank you for taking the time to complete our online survey. Survey responses are an integral part of how we assess happiness amongst our valued guests, which is why responses like yours are so important to us. We truly appreciate you staying with us repeatedly, and it serves as encouragement to our team. Thank you so much for your business, and we look forward to seeing you in the future.
by A verified traveler
Posted 22 May 2024
Nice view of water!
Comment from Hotel Management
22 May 2024 by Mafelda Hopkirk, Hotel Management
Thank you for leaving such a glowing, positive review regarding your recent stay while visiting relatives. We are delighted that you consistently have outstanding experiences here and enjoy not only our clean, comfortable facility but our award-winning staff as well.We will share your valued feedback about hospitality with our team. Your review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from our valued guests, like yourself.
by A verified traveler
Posted 11 May 2024
The motel was exactly as expected- an old New England hotel. Staff were very pleasant and professional. Bed was super comfy. Overall, good stay!
Comment from Hotel Management
15 May 2024 by Tom Riddle, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
22 May 2024 by Arabela Figg, Hotel Management
Thank you for taking the time to complete a review regarding your recent stay at our hotel. However we see that we did not exceed all your expectations during your stay. If there is anything specific that we can do to improve next time, please let us know. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
by A verified traveler
Posted 29 Apr 2024
My expectations were somewhere in the middle but could not have been more delighted with every aspect of my stay. The hotel manager (just lovely) was working the front desk. Check-in around 10pm was perfect. The lobby area is cozy, clean, organized, and welcoming. My room was terrific, a good size with pristine linens and bathroom. Breakfast attendant (Judy) was helpful, very accommodating and friendly. Breakfast itself was plentiful and fresh, with more than your average free-breakfast selection. Not a single thing was lacking. You know how sometimes there’s no fresh coffee or cream cheese, or no more spoons…not the case here. My entire stay was perfection and I don’t use that word lightly.
Comment from Hotel Management
4 May 2024 by Erin, Hotel Management
Thank you for leaving such a glowing, positive review regarding your recent stay while visiting relatives. We are delighted that you consistently have outstanding experiences here and enjoy not only our clean, comfortable facility but our award-winning staff as well.We will share your valued feedback about hospitality with our team. Your review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from our valued guests, like yourself.
by A verified traveler
Posted 26 Apr 2024
The hotel was a good place to spend the night. Nothing fancy but a good Comfort Inn
Comment from Hotel Management
4 May 2024 by Mark, Hotel Management
Thank you for taking the time to review our hotel. We hope you will visit us again next time you are visiting Sturbridge, MA or even passing thru. Our convenient location right off of Interstate 84 and I-90 makes it a great stop-over point for any type of travel. We hope to see you soon again!
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Martha, Hotel Management
Thank you for leaving such a glowing, positive review regarding your recent stay while visiting relatives. We are delighted that you consistently have outstanding experiences here and enjoy not only our clean, comfortable facility but our award-winning staff as well.We will share your valued feedback about hospitality with our team. Your review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from our valued guests, like yourself.
