Ratings based on 43 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Great location to catch the ferry
Comment from Hotel Management
31 May 2024 by Anchala , Hotel Management
Dear Paul,Thank you for your feedback. We're glad to hear that you found our location convenient for catching the ferry. We value your input and hope to have the opportunity to serve you in the future.
by A verified traveler
Posted 27 May 2024
The state of the hotel does not reflect the wonderful people of the area. Shower runs hot and cold, mold on the windows. Keep your socks on while in the room. The beds were clean. Way over priced. $800 cdn per night during the festival.
Comment from Hotel Management
27 May 2024 by Anchala , Hotel Management
Dear Ernest,It sounds like your experience at the hotel did not match the hospitality of the local area. We're sorry to hear about the issues you encountered, including the inconsistent shower temperature, presence of mold, and overall cleanliness concerns in the room. We truly appreciate you bringing these issues to our attention. We value your input and hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 13 May 2024
No bar or restaurant, all shut down. Staff seemed very unsupported. They ran out of food at breakfast and were understaffed. Felt bad for the workers. The management underwhelming. Construction going on. Not at all worth the price.
Comment from Hotel Management
16 May 2024 by Anchala , Hotel Management
Dear Carol,It sounds like your experience at the hotel was disappointing due to several factors, including the lack of amenities, issues with food availability and staffing and ongoing construction. It's understandable that this would affect your overall satisfaction with your stay. We sincerely apologize for the inconvenience caused and we will surley look into this promplty. Thank you for your feeedback and we hope to welcome u back for a better experience in the future .
by A verified traveler
Posted 5 May 2024
Hotel felt a it needs some work here and there. However the room was comfortable and the staff was friendly. Breakfast was delicious!
Comment from Hotel Management
6 May 2024 by Anchala , Hotel Management
Dear Ryan,It sounds like despite the need for some improvements, you were able to enjoy a comfortable stay with friendly staff and delicious breakfast. Thank you for sharing your feedback and we hope to welcome you back in the future.
by A verified traveler
2 night stay
Posted 21 Feb 2024 on HotelsThis is a very old building.
However it needs the investment to bring it up to date. Refurbishment required in all areas.
You can tell it a grand place in its day.
by A verified traveler
Posted 3 Dec 2023 on Hotels
by A verified traveler
Posted 7 Nov 2023
Room 3 has magnificent working harbour & scenery views. The room was large and warm with super comfy, huge bed and a powerful shower. Beverage making facility and hairdryer.
It was not fashionable decorated, there was no spa etc. It was perfect for people wanting to explore the beauty of Orkney, which we surely did 😉
by A verified traveler
Posted 17 Oct 2023
Neat vintage style hotel
Comment from Hotel Management
21 Oct 2023 by Madison, Hotel Management
Dear Heather,Thank you for taking the time to leave your positive feedback about your stay with us. We're delighted to hear that you appreciated the vintage style of our hotel.We aim to provide a unique and comfortable experience for all our guests, and it's wonderful to know that you enjoyed your time with us. Your satisfaction is important to us, and we hope to welcome you back on your next visit.Best regards,Madison
by A verified traveler
Posted 1 Oct 2023
The Hotel is old, quirky, and feels like youve traveled back in time. Lovely. Staff were delightful.
Comment from Hotel Management
11 Oct 2023 by Madison, Hotel Management
Dear David,Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you appreciated the unique and historical charm of our establishment. It's wonderful that you found our staff to be delightful.We take great pride in preserving the character of our hotel and providing a memorable and welcoming experience for our guests. Your positive feedback is greatly appreciated and serves as encouragement to our team.Should you choose to stay with us again, we'll do our utmost to ensure your next visit is just as enjoyable as the last. Thank you for your support and kind words.Best regards,Madison
by A verified traveler
Posted 7 Sep 2023
A charming, old style hotel. I wouldn't have been surprised to see Bogart walking down the stairs. Even the room keys are kept in pigeonholes behind the receptionist. Conveniently located a few metres from the ferry terminal and in the middle of the quaint town of Stromness. Maybe not for those who like the ultra-modern, but I'm glad to see there are still places for people seeking a slightly tired but good old fashioned elegance.
Comment from Hotel Management
23 Sep 2023 by Madison, Hotel Management
Dear Colin,Thank you for your lovely review of our hotel. We're delighted to hear that you appreciated the charm and old-style elegance of our establishment. Your description of the hotel's ambiance is delightful, and we're pleased to know that you found it reminiscent of classic, bygone eras.We take pride in our convenient location and the historical charm that Stromness offers. It's wonderful to hear that you enjoyed being in the heart of the town and found the proximity to the ferry terminal convenient.Thank you for choosing to stay with us, and we look forward to welcoming you back whenever your travels bring you to Stromness.Best Regards,Madison
