Ratings based on 505 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Conveniently located right off the freeway, this property, though slightly dated, is clean, the breakfast is very good and the pool and hot tub were the perfect compliment after a hard day of travel.
Comment from Hotel Management
18 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
by A verified traveler
Posted 14 Jun 2024
What I didn’t like was that they charged me $20 “deposit” in case I might receive any services before check out — the desk clerk at check in said I would have to swipe my card at checkout to get it refunded back to my card - but at check out - they said “no” - nothing was charged to my room - but they couldn’t swipe my card cuz that would screw o something — then — I wasn’t able to even get a receipt - she said it would be emailed to me — an hour and a half later - still no receipt !!
Comment from Hotel Management
14 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and would like to apologize for the issues that you experienced during your stay. Thank you for bringing this to our attention so that we may correct these issues moving forward. Your feedback is integral to our ability to continue to improve our service.
by A verified traveler from Shelby Twp
Posted 14 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
by A verified traveler
Posted 11 Jun 2024
Staff was friendly and helpful, carpet/ furniture all new !
Comment from Hotel Management
12 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
by A verified traveler from northampton
Posted 10 Jun 2024
Clean.
Comment from Hotel Management
12 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
by A verified traveler
Posted 2 Jun 2024
Staff were friendly and quick to please. Rooms clean. Building needs some updating.
Comment from Hotel Management
4 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
by A verified traveler from St Petersburg
Posted 28 May 2024
Breakfast is great and the rooms are good size and clean. Nice place in the price range.
Comment from Hotel Management
29 May 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
29 May 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and would like to apologize for the issues that you experienced during your stay. Thank you for bringing this to our attention so that we may correct these issues moving forward. Your feedback is integral to our ability to continue to improve our service.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
13 Jun 2024 by Ann, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Cleveland/Streetsboro.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
