Ratings based on 73 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jan 2024
The property was in a great location with easy access to the centre of Stratford Upon Avon. This made finding food during our stay very easy. There is no car parking but the multistorey next door to the property only cost £20 for 3 nights. The room itself was nice and comfortable. However, it did lack a fridge in the room. For the price, this is something we'd have liked to have seen. The room also had quite a few cobwebs hanging from the ceiling. Being an old building, this can be expected, but a quick dust before our arrival would have added a extra star to the review. The walls are also very thin between the rooms. During our first night, we had an uncomfortable night's sleep owing to the couple next door... The staff were very friendly and incredibly helpful. We asked for an ice bucket for instance to take to our room and they were more than willing to help. Overall, if you're looking for a convenient, well located place to stay in the centre of Stratford, this is the place for you.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023
5 out of 5
by A verified traveler

Posted 13 Oct 2023
We were there to to the RSC and all the historical sites and this couldn’t have been a better place to stay. The friendly staff made it so enjoyable and the room was perfect.
5 out of 5
by A verified traveler

Posted 5 Oct 2023
Characterful old inn. Easy short walk to RSC theatre. Excellent breakfast with plenty of choice. Be aware that stairs to bedrooms are narrow and quite steep, though the helpful lady who showed us to our room did offer to carry our bag for us.
5 out of 5
by A verified traveler

Posted 30 Jul 2023
The restaurant at this little hotel is outstanding! Check in was done through the register in the pub and it was quick and easy and the staff was delightful.
4 out of 5
by A verified traveler

Posted 12 May 2023
Extremely convenient. Lovely friendly helpful staff comfy beds. Great bathrooms but not keen on the squishy soap dispenser. All in all a great choice for short stays.
5 out of 5
by A verified traveler

Centrally located, friendly staff, clean room.

Posted 8 May 2023 on Hotels
Staff very friendly and helpful. Room clean and had everything you needed. Desk lamp needed fixing/replacing - spring missing that held lamp up. Also, very warm in room, a fan would have been nice. Excellent location and value for money. Would recommend.
3 out of 5
by A verified traveler

Posted 3 May 2023
Not great, stairway too small to navigate with bags and smelled of toilets. I hoped it would be charming but it was just dodgy.
5 out of 5
by A verified traveler

Posted 2 May 2023 on Hotels
Great the cook was a good man with a sense of humour
4 out of 5
by A verified traveler

Posted 7 Apr 2023 on Hotels
Great, historical pub and inn. Excellent location. Helpful staff. If you have mobility issues, rooms might be difficult. We thoroughly enjoyed our stay there. Loved Stratford upon Avon and happy with Pen and Parchment.