Ratings based on 616 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from APO, AE
Posted 28 May 2024
It was right in the center of the city. Parking is a bit of a walk from there. Ither than that it was cool.
Comment from Hotel Management
29 May 2024 by VictoCrew, Hotel Management
Thank you very much for your stay at Victoria, we look forward to welcoming you again ;)
by A verified traveler from Bedford
Posted 4 May 2024
The staff was amazing. We spent a lot of time socializing with them throughout the trip. They were warm and personable.
We loved the hotel rabbit - Victor.
Breakfast was good and cheap. The woman working the breakfast area was great.
The location of the hotel was in the middle of everything. It was perfect.
Elevator only went to fourth floor of five floors. Only 2 people could ride down or it wouldn't move. It was very small.
Comment from Hotel Management
6 May 2024 by VictoCrew, Hotel Management
Hello,Indeed, city center hotels in old buildings are often equipped with very small elevators. We are delighted to know that this did not impact your stay :)We look forward to welcoming you back!
by A verified traveler
Posted 30 Apr 2024
Do not like the rabbit at the lobby. That is a business place. You would not know if people are allergic to it.
Comment from Hotel Management
1 May 2024 by VictoCrew, Hotel Management
Hello,We're sorry to hear that Victo's presence has inconvenienced you - the vast majority of our customers love him :)Wishing you a nice day.
by A verified traveler
Posted 26 Apr 2024
The staff were amazing, very friendly and helpful and love the bunny, Victor!
Comment from Hotel Management
30 Apr 2024 by VictoCrew, Hotel Management
Thank you very much for your nice comment, we send our regards to Victor ;)
by A verified traveler
Posted 6 Apr 2024
We enjoyed the mascot of the hotel (a bunny). The hotel was just a short walk from the station. On a busy street (mostly foot traffic) but not noisy at all at night . You can walk everywhere in Strasbourg.
Comment from Hotel Management
8 Apr 2024 by VictoCrew, Hotel Management
Thank you for your lovely note :)We look forward to welcoming you back to the Victoria! We'll pass on your friendship to Victor ;)
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
22 Jan 2024 by VictoCrew, Hotel Management
Merci infiniment de cette superbe note !
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
20 Jan 2024 by VictoCrew, Hotel Management
Merci infiniment de votre jolie note !Au plaisir de vous recevoir à nouveau :)
by A verified traveler
Posted 10 Jan 2024
Comment from Hotel Management
11 Jan 2024 by VictoCrew, Hotel Management
Merci beaucoup de votre jolie note !Au plaisir de vous recevoir à nouveau
by A verified traveler
Posted 8 Jan 2024
We enjoyed our stay at this hotel. The staff was great. It is located nearby the train station and at a walkable distance from all attractions.
Comment from Hotel Management
9 Jan 2024 by VictoCrew, Hotel Management
Merci infiniment de votre superbe note , au plaisir de vous recevoir à nouveau :)
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
9 Jan 2024 by VictoCrew, Hotel Management
Merci infiniment de votre superbe note , au plaisir de vous recevoir à nouveau :)
