Ratings based on 700 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2023
We got almost no sleep, it was very loud all night. The walls are paper thin so you can hear everything your neighbors are doing and people in the halls, and people in the street. The bed was very very very small and uncomfortable. The room was tiny and the bathroom was ridiculously small. The water from the shower had an awful smell. There is no parking very close to the hotel like it mentions, it’s a 10 minute walk away and more than €20 a night. The staff was nice but that is the only nice thing about this hotel.
by A verified traveler
Posted 6 Dec 2023
Very nice stayed
by A verified traveler
Friendly and Professional
Posted 16 Nov 2023 on HotelsAbsolutely wonderful stay. The bed was very comfortable and we enjoyed the natural light in the room. The customer service was amazing; my husband became ill and they were creative in helping accommodate his needs. Thanks so much!
by A verified traveler
Posted 22 Sep 2023
The second you walk in you are greeted by cobwebs and a terrible smell. You need to walk down a stinky narrow hallway just be turn the corner and be greeted by someone at the “front desk” who is not trying to helpful at all. This also explains why the phone was never answered when we tried calling earlier in the day. After the unpleasant beginning we held out hope that the room would be fine, and that is all that matters. However, the bathroom was infested with spiders, and the entire room looked dilapidated and dirty. The only positive is that the bedding did look clean. However, the bathroom was unusable. We canceled our booking then and there and found a new spot to stay. I’d recommend not giving this place a chance if you wouldn’t be willing to tolerate well below standard cleanliness.
by A verified traveler
Posted 20 Sep 2023
What a great service and staff. The two ladies that helped were wonderful and caring / helpful.
We lived the hotel. Highly recommended for a great location and service. Thank you.
by A verified traveler
Posted 21 Aug 2023
Amazing location right in the center of the old city, around the corner from the cathedral and a block from the river. Even though the plaza in front of the hotel was filled with crowded with noisy tourists, inside our room was as quiet as can be. The only negative - and it's a minor one at best - is the room was permeated with the smell of cologne, perhaps to hide tobacco odor? By the second day, either the smell went away or I stopped noticing it. But overall, we had a very positive experience at the hotel, and the location really couldn't be beat.
by A verified traveler
Posted 20 Jul 2023
by A verified traveler
Posted 6 Jul 2023
Location is perfect and the place is ok for sleeping. But bed could have been better.
by A verified traveler
Posted 11 Jun 2023 on Travelocity
Hotel staff went above and beyond to make us comfortable
by A verified traveler
Posted 30 May 2023
