Ratings based on 628 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 6 Apr 2024
by A verified traveler
Posted 28 Mar 2024
Bathroom like many previous stays smells fusty. Like it hasn’t been cleaned. The air vent is filthy.
The shower had barely any power.
by A verified traveler
Posted 12 Mar 2024
Room ok,soap dispensers not working and some of the bed linen needs replacing
Comment from Hotel Management
17 Mar 2024 by Poppy Wharrad | Hospitality Service Supervisor, Hotel Management
Hello, Ed.Thank you for your review. We have made note of your points and made sure to relay it on to our housekeeping and reception teams to ensure vigilant quality checks across our rooms.We are grateful that you brought this to our attention.
by A verified traveler
Posted 2 Mar 2024 on Hotels
Reception especially helpful to me as a wheelchair user. Thank you
Comment from Hotel Management
17 Mar 2024 by Poppy Wharrad | Hospitality Service Supervisor, Hotel Management
Good morning, Lawrence.Thank you for your kind words and feedback.I am thrilled that we were able to help you and make you feel welcome! We look forward to welcoming you back to Stourport Manor in the future.
by A verified traveler
Posted 1 Mar 2024
Very comfortable. No issues really. Staff very friendly.
Comment from Hotel Management
17 Mar 2024 by Poppy Wharrad | Hospitality Service Supervisor, Hotel Management
Hi, Monica.Thank you for taking the time to write us a review.The team are all pleased you enjoyed your stay with us and look forward to hopefully welcoming you back to Stourport Manor again.
by A verified traveler
Good for a wheelchair user
Posted 28 Feb 2024 on HotelsFully accessible room with relatively easy access and full consideration for myself as a wheelchair user.
Comment from Hotel Management
17 Mar 2024 by Poppy Wharrad | Hospitality Service Supervisor, Hotel Management
Hello, Lawrence.Thank you for your feedback.It is really important to the team here at Stourport Manor that we ensure every guest has a welcomed, comfortable stay. I am very happy to hear it was an easy, comfortable stay for yourself and look forward to welcoming you back to Stourport Manor again!
by A verified traveler
Posted 23 Feb 2024 on Hotels
by A verified traveler
Posted 22 Feb 2024
Niggling bad points
no plug sockets by the bed. Couldn't charge my phone overnite.
A hook in the curtains was broken letting too much light in
I didn't pay for breakfast, to expensive. A fellow guest did and says it wasn't worth the money.
My main bad point. Quality of sleep was ruined by the guest in the room above pacing about very early in the morning. I understand the hotel can't control the guests actions but it seems to me some sort of noise dampening between rooms is essential, i cud hear this person walking. Shouldn't be the case.
by A verified traveler
Posted 13 Feb 2024 on Hotels
