Ratings based on 941 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Was a great family stay
Comment from Hotel Management
18 Jun 2024 by Beth - Reception Manager , Hotel Management
Hello,Many thanks for your feedback. I hope to welcome you back again soon!
by A verified traveler
Posted 8 Jun 2024
Excellent stay for the money
Comment from Hotel Management
11 Jun 2024 by Beth - Reception Manager , Hotel Management
Thank you for your feedback. We hope to welcome you back again soon.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Beth - Reception Manager , Hotel Management
Hello,Many thanks for your feedback. I hope to welcome you again soon!
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
18 Jun 2024 by Beth - Reception Manager , Hotel Management
Hello,Many thanks for your feedback. I hope to welcome you back again soon!
by A verified traveler
Posted 20 May 2024
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Comment from Hotel Management
24 May 2024 by Beth - Reception Manager , Hotel Management
Thank you for your valued feedback, I'm delighted you and your family enjoyed your time with us .I do hope we have the pleasure of welcoming you again soon.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
11 Jun 2024 by Beth - Reception Manager , Hotel Management
Thank you for your feedback. We hope to welcome you back again soon.
by A verified traveler
Posted 11 May 2024
Great Customer Service At Check In From Jasper such a lovely guy and very helpful made us feel very welcome. Also the COOKIES were amazing.. thank youuu xx
Comment from Hotel Management
16 May 2024 by Beth - Reception Manager , Hotel Management
Many thanks for your review - we hope to welcome you back again soon.
by A verified traveler
Posted 10 May 2024
No air conditioning which made the room to hot very poor of a doubletree not to have air conditioning and they never advised me that they didn’t
Comment from Hotel Management
16 May 2024 by Beth - Reception Manager , Hotel Management
Many thanks for your review.It has been very hot.. summer has arrived!It is unfortunate we don't have a/c and we don't advertise that it is a facility that we offer.We try to make the rooms cool by providing fans and opening windows.
by A verified traveler
Posted 5 May 2024
Everything the hotel was just amazing
Comment from Hotel Management
16 May 2024 by Beth - Reception Manager , Hotel Management
Many thanks for your review - we hope to welcome you back again soon.
