Ratings based on 256 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
Nice room for price, bed not comfortable. Need thicker mattress. Good location . Quite. Stuff nice. Easy check in
Comment from Hotel Management
19 Feb 2024 by Yvonne / Customer Care, Hotel Management
Hi Tzoana,Thank you for taking the time to give feedback!Our customer service is available 24/7 if you have any queries during your stay. We hope to see you again!
by A verified traveler
Posted 21 Dec 2023
Poor and not good value for money
Comment from Hotel Management
29 Dec 2023 by Best regards, Customer Care & Sales, Hotel Management
Hi Ahmed, thank you for the rating, if you want to have more feedback, please write us a mail and we will look into it. We are welcoming you back in the future!
by A verified traveler
Posted 3 Sep 2023
Was close to the galleria and tram station. Quiet.
by A verified traveler
Posted 24 May 2023 on Hotels
by A verified traveler
Posted 18 May 2023
Comment from Hotel Management
22 May 2023 by Selma, Hotel Management
Thank you for leaving us a review!
by A verified traveler
Posted 16 May 2023 on Orbitz
I appreciate the security guard that we had I think on Friday and Saturday nights. I do wish there were more "live staff " but understand the cost of running a place like this . However, I did get a smaller room than expected, not like the picture with this evaluation . But it was clean and OK,.
I like the location , and now that I have stayed several times, the process is easier when I check in.
by A verified traveler
Posted 5 May 2023
I recently stayed at your Aparthotel that left a lot to be desired. Firstly, the room was not as clean as I would have liked it to be. In addition, the hotel did not have a reception desk, which meant that every time I needed something, I had to call the staff. This made the whole experience quite inconvenient.
Another issue I had with the hotel was that I had booked a room for four people, but when I arrived, there was only enough bedding for three. I had to call the staff to bring an extra set of bedding, which was not possible. To make matters worse, there were some guests smoking weed outside the hotel, which made the atmosphere quite unpleasant.
The hotel was also not very child-friendly. There were no activities or facilities for children, and the overall atmosphere was not suitable for families. I would not recommend this hotel for families with young children.
Overall, I was disappointed with my stay at this hotel. The lack of cleanliness, the inconvenience of having to call the staff for everything, and the unsuitable atmosphere for families made for a less-than-pleasant experience. If you are looking for a hotel that is clean and family-friendly, this is not the place for you.
Comment from Hotel Management
15 May 2023 by Best regards, Customer Care & Sales, Hotel Management
Hi Johan, the room you booked was "1 bedroom apartment for 3". This means there are beds for 3 guests. 2 single beds and 1 bed sofa. All this information is clearly stated when you are placing the reservation. Also, it's clearly described that it's a contactless facility without any need of meeting someone in order to make a smooth check-in.Of course we understand that the cleaning was not enough and we have been taking this further with the cleaning company.
by A verified traveler
Posted 4 Feb 2023
The property wasn’t as big as the pics advertised nor and bright and white inside. The bedroom was quite small with no windows. with the two beds inside there wasn’t any room to do anything really beside enter the room and get on the bed. However, the apartment was very clean, no noise, walking distance from the shopping center and in a quiet area. I would stay here again.
Comment from Hotel Management
6 Feb 2023 by Best regards, Forenom Customer Care & Sales, Hotel Management
Hi Saheed, thank you for the review. The apartment you have stayed in is 41 square meters. We' re glad that the cleaning was great and the location. You're welcome to stay with us again in the future.
by A verified traveler
Posted 3 May 2022 on Hotels
Comment from Hotel Management
12 May 2022 by Forenom Customer Care & Sale, Hotel Management
Thank you so much for the good feedback. Hope to see you soon again.
by A verified traveler
Posted 9 Mar 2022 on Orbitz
Close to the subway and Kista mall with plenty of good shopping and dining. The Hotel has good neat well designed efficiencies. Clean and organized,. Downstairs there is an exercise room , sauna . Area to play Ping-Pong. I have stayed here several times and I like staying here. Please bring back breakfast! It was good to have that here.
Comment from Hotel Management
26 Apr 2022 by Maria, Hotel Management
Hi Maria,
Thank you for taking your time giving us feedback after your stay. We are happy to hear that you are a returning guest and enjoying our services. We do understand that the breakfast is a nice option when staying, although you have the shopping mall in near proximity of the premises.
We hope to have the pleasure of welcoming you soon again!
Best Regards,
