Ratings based on 542 Verified Reviews

3.9 out of 5
93% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Stockholm

Posted 3 Apr 2020
Disappointed with bathroom conditions, simple room tv without cable
Comment from Hotel Management
4 Apr 2020 by Front Desk, Hotel Management
Hi, We want to thank you for taking the time to tell us about your stay with us. We're really sorry that your experience did not meet your expectations.
4 out of 5
by A verified traveler

Posted 4 Jan 2020 on Hotels
Comment from Hotel Management
4 Jan 2020 by Front Desk, Hotel Management
Dear Ivan, Thank you for your kind review.
3 out of 5
by A verified traveler

Posted 30 Dec 2019 on Hotels
Comment from Hotel Management
2 Jan 2020 by Front Desk , Hotel Management
Dear Jane, thank you for your feedback.
4 out of 5
by A verified traveler

Posted 9 Dec 2019 on Hotels
Comment from Hotel Management
15 Dec 2019 by FD, Hotel Management
Hello Eda, Thank you for staying at Hotel Norrtull and for taking the time to review us. Welcome back! Kind Regards, Jeanethe/Front Office
4 out of 5
by A verified traveler

Posted 22 Nov 2019 on Hotels
Very welcoming and helpful staff. Great location when in need of an early transport to the Arlanda Airport.
Comment from Hotel Management
23 Nov 2019 by Elin, Hotel Management
Thank you for the great feedback! :) Hope to see you here again soon. BR Elin, Front desk
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2019 on Hotels
4 out of 5
by A verified traveler from Australia

Posted 21 Oct 2019
Close to train (1 stop from city central), and bus stop, also Airport bus stopped right outside hotel. Good sized room, comfy beds. Temperature in room too warm. Not able to be lowered.
Comment from Hotel Management
15 Dec 2019 by FD, Hotel Management
Hello Thank you so much for your kind review. We are really pleased to hear that you enjoyed your stay with us. I am sorry to hear about the heating in the room. It is usually possible to change rooms if you are not satisfied. We hope to see you here again next time you are visiting Stockholm! Kind Regards, Jeanethe Andersén / Front Office
5 out of 5
by A verified traveler from Sydney

Posted 2 Oct 2019
Great staff, convenient to airport bus. Excellent breakfast
Comment from Hotel Management
4 Oct 2019 by FD, Hotel Management
Hello Thank you so much for your kind review. We are really pleased to hear that you enjoyed your stay with us. We hope to see you here again next time you are visiting Stockholm! Kind Regards, Jeanethe Andersén
2 out of 5
by A verified traveler

Posted 24 Sep 2019
Comment from Hotel Management
8 Oct 2019 by FD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted 13 Sep 2019 on Hotels
Hotel staff pleasant, but hotel a bit dog eared. Rooms acceptable but nothing special. Wifi worked well bathroom was however very poorly designed with nowhere to put shaving cream razor or toileteries. Like many Scandinavian hotels the bathroom was a wetroom, but the floor was flat, so when you used the shower it flooded the toilet and sink area and took hours to dry off. Shower itself was also pretty pathetic.That said , for Stockholm it was very reasonably priced
Comment from Hotel Management
14 Sep 2019 by Linda, Hotel Management
Dear Robert, Thank you for taking you time and writing us a recensation. We are glad to hear that you were satisfied with our service. Of course we listen to your feedback and we will take this with us for our future work and we hope to both develop and improve. Hope that you will visit our hotel the next time you visit Stockholm! Kind regards, Front desk
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