Ratings based on 234 Verified Reviews

2.9 out of 5
73% of guests recommend
2.8 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
5 out of 5
by A verified traveler

Posted 18 May 2024
Very polite, very nice spacious and clean
Comment from Hotel Management
28 May 2024 by Brand Experience Team, Hotel Management
Hi Marcel,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Great
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi Stephanie,Thank you for the perfect rating!Lilith#Team6
3 out of 5
by A verified traveler

Posted 18 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Brand Experience Team, Hotel Management
Hi AllmanThanks for your review, we really appreciate the support. Lilith#Team6
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2024 on Hotels
3 out of 5
by A verified traveler

Posted 25 Feb 2024
The night staff family was helpful and amiable. You cannot get extra towels, however. There was an ice maker in the lobby. A few of the other guests were inconsiderate. A young girl screamed and someone rolled a wooden ball on the ceiling a few times and a cart rolled outside our door a couple times. Thankfully, it quieted down and we were able to sleep. Found a fusion in between my sheets, not cool. There was a streak of shampoo down the wall above the toilet and the shower caulk had mold/mildew.
Comment from Hotel Management
5 Mar 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2024
2 out of 5
by A verified traveler

Posted 11 Jan 2024
You get what I pay for
Comment from Hotel Management
23 Jan 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
1 out of 5
by A verified traveler

Posted 3 Jun 2023
There were two sections to the hotel. One side was clean and the other side was dirty and is considered a shelter for some residents. The rooms weren’t as clean and the towels were dirty and staff was rude. Not recommended!
Comment from Hotel Management
6 Jun 2023 by General Manager , Hotel Management
I apologize on behalf of everyone from our team. Sorry to hear that your experience was not of the quality you expected. As you have seen at the property we are in process of upgrading and I would appreciate if you give us another chance to host you better next time