Ratings based on 969 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Tranya, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 13 Jun 2024
Not fancy but clean and a good value. Staff was very nice
Comment from Hotel Management
14 Jun 2024 by Guest services, Hotel Management
Thank you for choosing to stay with us! We value your feedback!
by A verified traveler
Posted 11 Jun 2024
Property is not new but is comfortable and economical all employees were friendly courteous will stay again
Comment from Hotel Management
11 Jun 2024 by Tranya ~ Manager, Hotel Management
Thanks for your review. We know one of the factors that we have full control over is our crew. We are glad everyone that you came in contact within our property was going great things. We hope your next stay is just as enjoyable.
by A verified traveler from Justin
Posted 9 Jun 2024
Great place to stop by if you’re traveling throw the area.
Comment from Hotel Management
10 Jun 2024 by Tranya, Hotel Management
We try very hard to ensure our guest feel welcomed and have a pleasant stay. Our staff greatly appreciates your review of our property.We hope to see you again soon.
by A verified traveler
Posted 8 Jun 2024
Elevator didn’t work ans our tv was broken. They also had poor snack and drinks to purchase. The hotel needs updated on the inside bad. It appears to have been updated on outside to look nice.
Comment from Hotel Management
9 Jun 2024 by Guest services, Hotel Management
We apologize for the issues experienced during your stay. Please know that we have noted each of your concerns, and have addressed them directly. Thank you for choosing to stay with us! We value your feedback!
by A verified traveler
Posted 6 Jun 2024
Room smelled of pet urine.
Comment from Hotel Management
6 Jun 2024 by Hotel Manager, Hotel Management
Sorry you had issues with your room. We have contacted a carpet cleaning company to help us get caught up on cleaning carpets.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Wyndham Staff, Hotel Management
Unfortunately I dont have any room info and and information at our desk to address any issues from your room. Please feel free let our desk know how we can fix any concerns during you stay next time.
by A verified traveler
Posted 4 Jun 2024
Elevator broke down with my father inside it. The person at the front desk said that sometimes it just gets stuck and kind of chuckled. She reset it and my father was able to get off. Elevator was out of service the next morning.
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
No sorry. We never would of responded that way. The elevator was down for about 12 hrs, as our contracted elevator company had to track down a part afterhours on the weekend. This is the longest timeframe our elevator has ever been out of service. Unfortunately, we can just quick fix an elevator.
by A verified traveler from Ponca City
Posted 1 Jun 2024
An older facility that could use some attention. But it is convenient and reasonably priced.
Comment from Hotel Management
2 Jun 2024 by Tranya ~ Manager, Hotel Management
Thank you for your review. We are glad you enjoyed your stay
by A verified traveler from san juan
Posted 19 May 2024
Did not clean the room any day
Comment from Hotel Management
19 May 2024 by Hotel Manager, Hotel Management
We have documentation in the room and at check in explaining that we would be service rooms on request.
