Ratings based on 433 Verified Reviews
2.5 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
This is a disaster of a motel. It is in terrible disrepair. Rooms are not available when stated. Plugins do not work. Many rooms have open doors and the rooms are full of trash. Bare wires hanging from ceiling. No one is available at the front desk, even when arrangements have been made. I had to get a room at another hotel after paying for this room in advance. Fire escape stairwells are closed. Broken bathroom door. If the motel comes back and says this is a fake review, go look at the place yourself. I was stuck in room 237.
by A verified traveler
Posted 26 Mar 2024
Bathroom light burned out. Asked 3 times before it was replaced. No front desk persons on site: All work by phone (from home maybe?). Room reeked of cigarette smoke. Trash not emptied, no coffee added or cups replaced on 2nd and 3rd days stay.
by A verified traveler
Posted 7 Jan 2024 on Orbitz
This place is a scam. There is no one to answer the phone and it is a digital check in. Never will consider Executive Inn again!
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 9 Dec 2023
The room had no water or coffee cups. Door almost needs a shoulder block to open after unlocking it.
The TV has only one channel apparently. I went to the desk 20-30 minutes after i checked in to inquire about to channels (hadn't noticed the cup situation yet), no one at the desk and a call here number. I called she answered, i told the problem she said she would get another remote to see if that was the issue. I told her i was in the lobby, i waited 5-10 minutes, returned to my room and waited. Left an hour later, no return phone call or follow-up. Came back three hours later still no one at desk, said screw it and went back to my room. I'm a more knowledgeable TBN viewer now.
Sheets looks like they were thrown out from nicer hotels in the area and and the comforter is what i remember from 1986 as a teen. The towels look like they possibly came from Goodwill as well, not one matching thing.
But the important part the mattress was nice and I didn't find bed critters
by A verified traveler
Posted 22 Oct 2023
The door to my room was very hard to get locked. The blow dryer did not work. The sign on the window said HBO available. I only had channels one through 24 or 25 and no HBO. There were bugs in the light fixture above the lavatory sink. There were no bedside lamps.
by A verified traveler
Hotel S’Nasty
Posted 18 Sep 2023 on HotelsRoom was in terrible condition. Hadn’t been vacuumed. Tub was in horrible shape look very dirty. No working smoke detector and no battery (see picture) - not sure how they missed seeing that. No soap, no shampoo. Lots of drywall repairs in the room. Had about five channels for the cable. Oh and they said not to put the thermostat below 70 because the AC units will freeze up and if they do they’ll charge us for it. Seriously?! On top of all of that hotels.com listed the price of the room at $71 but I actually paid $171, I guess because it’s Stillwater, Oklahoma and there was a home game. Still seems like price gouging to me. Plus, when I checked in, they actually had to run to the room for some reason and make sure it was ‘prepared’. Would’ve thought they’d done that before I arrived. On the plus side it was only for one night.
Comment from Hotel Management
29 Sep 2023 by Susie, Hotel Management
Thank you for a review! We value each and every review our guests take the time to write. Our property is under new ownership and this is not our targeted guest experience. We appreciate great reviews as it allows out team members to provide for their families. We provide 24/7 courteous customer support through the platform. Safe travels. and we hope to see again soon, The Executive Inn Tem
by A verified traveler
Posted 3 Sep 2023
The property is in need of repairs and updates. It is also very dirty. I could not sleep because of the neighbors coming and going all night as well as people screaming at each other. It feels very unsafe. I would not recommend a stay here. It’s a poor value as well.
Comment from Hotel Management
6 Sep 2023 by Susie, Hotel Management
Thank you for a review! We value each and every review our guest take the time to write. Our property is under new ownership and this is not out targeted guest experience. Can you please call Susie at the hotel and let her know which room you were in? We appreciate great reviews as it allows our team members to provide for their families. We provide 24/7 courteous support through the platform. Safe travels, and we hope to see you again soon! The Executive Inn Team
by A verified traveler
Posted 21 Aug 2023
Staff was very friendly and helpful. Definitely my favorite place to stay in stillwater.
Comment from Hotel Management
23 Aug 2023 by Susie, Hotel Management
Thank you for a review! This property is under new ownership with all new bedding and materials. We value each and every review our guests take the time to write. We appreciate great reviews as it allows out team to provide for their families. We provide 24/7 courteous customer support through the platform. We hope to see you again soon! The Executive Inn Team.
by A verified traveler
Posted 18 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Susie, Hotel Management
Thank you for a review! We value each and every review take time to write. Our property is under new ownership and this is not our targeted guest experience. Can you please call Susie at the hotel and let her know which room your were in? We appreciate great reviews as it allows our team to provide for their families. We provide 24/7 courteous customer support though the platform. We hope to see you again soon. The Executive Inn Team
