Ratings based on 992 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Constant pounding in room above us making it impossible to sleep
. Called front desk 3 times and finally after midnight was offered a different room. Which would have took me until morning to get done.
Found out it was one of employees autistic son that lives there. Then offed $30 for my convenience of not being able to sleep. 4 times staying here will not happen again based on this response
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Bobby,We apologize for the inconvenience you experienced. Guest feedback is essential for us to improve our services. Please feel free to reach out to our management team for further assistance with your concerns from your recent stay. Thank you for choosing to stay with us; we appreciate your loyalty.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Amy,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to have the pleasure of welcoming you back soon for another perfect stay.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello taralyn, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 9 Jun 2024
Though the hotel seems older and a little dated, it was clean. The beds are a bit hard for my liking and not comfortable. The pillows are very flat. The tv service has many channels but often froze and the channel wouldnt change.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Kelly, We appreciate your feedback regarding your recent stay with us. We are glad to hear that you found the hotel to be clean. Your comments on the beds, pillows, and TV service are duly noted for our continuous improvement. Rest assured that we will address these concerns with our team.
by A verified traveler
Posted 6 Jun 2024
Will never stay here again worst hotel ever
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Andrea,We regret to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is valuable to us, and we will ensure that your concerns are shared with our team for improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 31 May 2024
Over all very good. Friendly check in. Pool and whirlpool actually was open and worked. 1st floor hallway smelled of marijuana luckily I was in the second floor, room is clean ( slightly worn but ok ) plenty of hot water
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello David,Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed our friendly check-in process, operational pool and whirlpool, and clean rooms with ample hot water. We appreciate your feedback and hope you had a comfortable stay overall.
by A verified traveler
Posted 27 May 2024
The staff was great but nothing else was. Our room had a really weird small and dog hair everywhere. The window was unlocked upon arrival. The break fast was beyond subpar and gross. I felt like i needed a shower as soon as i walked in
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello McKenna, We appreciate your kind words about our staff. We regret to hear about the issues you experienced during your stay. Your feedback will be shared with the relevant teams for improvements. We apologize for any inconvenience caused and hope you consider reaching out to our management team directly to discuss your concerns further.
by A verified traveler
Posted 27 May 2024
Dirty toilet, dirty carpet, someone’s old dirty hair brush next to sink Bed was decent and sheets seemed clean. Quiet.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Mary Lou,We appreciate your feedback regarding your recent stay. We strive to provide a clean and comfortable environment for all our guests. Your comments have been noted for our continuous improvement. Thank you for highlighting the positives during your stay, and we hope to welcome you back in the future for an even better experience.
by A verified traveler
Posted 12 May 2024
Great place to stay
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Peggy,We are pleased to hear that you had a great stay with us. Our team works hard to ensure all our guests have a positive experience. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Manager, Hotel Management
Hello Tanya, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any details about your experience so we can address them accordingly. We value your feedback and hope to better serve you in the future.
