Ratings based on 26 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toledo
Posted 16 May 2024
The staff was great. We travel with our dog and they were great to work with. The have a small breakfast, there is a cafe next door. And up the street is a Kroger, and several fast food places. The property was clean, beds comfortable. I would recommend the hotel to folks.
Comment from Hotel Management
17 May 2024 by Management , Hotel Management
Thank you for choosing America's best value inn. It was honor to welcome you. We are very pleased to know that you enjoyed during your stay. We will be thrilled to welcome you again any time in the future.
by A verified traveler
Posted 24 Mar 2024
Nice, clean rooms. Friendly staff.
Comment from Hotel Management
29 Apr 2024 by Management , Hotel Management
Thank you for positive feedback.
by A verified traveler
Posted 8 Jan 2022
by A verified traveler
Confusing
Posted 13 Dec 2021 on HotelsIt was not a oyo it name was different
Comment from Hotel Management
14 Dec 2021 by Jane, Hotel Management
Hi, Henry! We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Jane!
by A verified traveler
Posted 4 Dec 2021 on CheapTickets
I arrived late , no one there to check in
Comment from Hotel Management
4 Dec 2021 by Ammy, Hotel Management
We are sorry to know this, John! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.
by A verified traveler
Wasn’t able to check in, no staff.
Posted 28 Nov 2021 on HotelsTook over a dozen phone call attempts to get someone on the phone to arrange late check in, they said it would be fine but when we arrived there was nobody to be found and no way to check in. Had to stay somewhere else, very frustrating.
Comment from Hotel Management
29 Nov 2021 by Cheshta, Hotel Management
Hi, Autumn! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy
by A verified traveler
OYO? More like Oh No!
Posted 14 Aug 2021 on HotelsWe booked online and on arrival were told they don’t do online booking. Luckily we had chosen to pay upon arrival, so we didn’t lose any money but had to pay more than we expected. The room was “non-smoking” but reeked of cigarette smoke. The curtains were broken and did not close all the way. The room was not clean, the floor had dead spiders, and we were just about ready to find a vacuum and do it ourselves. We had two beds, but after seeing a bug crawling on one of the beds decided to share the second bed, which did not appear to have any bugs on it. The toilet was in fact clean (the only clean thing) but the shower did not drain. We had a terrible time and we will not be returning.
Comment from Hotel Management
16 Aug 2021 by Jane, Hotel Management
Sorry for the inconvenience, Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jane!
by A verified traveler
Posted 3 Jul 2021 on Hotels
Comment from Hotel Management
4 Jul 2021 by Leo, Hotel Management
Hi, Ajay! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex
by A verified traveler
Posted 6 Jun 2021
I booked the room paid for it then arrived at the room and they said that they wasn't taking reservations so I was out of my money no refund still yet and I had to book another room a hour away back to the way I didn't want to go
Comment from Hotel Management
7 Jun 2021 by Leo, Hotel Management
We are sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Alex
by A verified traveler
Posted 30 May 2021
They made us feel welcome changed our tv for us and will visit again on our next trip
Comment from Hotel Management
31 May 2021 by Leo, Hotel Management
Hi, we are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Alex
