Ratings based on 671 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Clinton
Posted 8 Jun 2024
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 16 Apr 2024
Disappointed, I kind of expected a villa to have a view and we did not. So probably will pass on this property next time.
by A verified traveler from ANAHEIM
Posted 12 Apr 2024
I'm writing to express my disappointment and frustration with the experience my family and I have had during our stay Sheraton hotel, room 213.
Upon arrival, we were excited to relax and enjoy our time, but unfortunately, our experience was far from satisfactory. The room we were allocated was situated next to the Jacuzzis, which resulted in incessant noise disturbances, compounded by the presence of a motor that emits a deafening sound akin to an aircraft engine. Despite raising this issue with the staff downstairs, we were informed that nothing could be done, which we find unacceptable. It seemed as though our concerns were dismissed, leaving us feeling disregarded and disheartened.
Furthermore, the room we booked, which was advertised as having a view of the slopes, fails to provide any such view. This discrepancy between the advertised amenities and the reality of our accommodation adds to our disappointment.
Additionally, we were disheartened to hear that our booking through Expedia limits the hotel’s ability to address our concerns. Such a response is not only disconcerting but also reflects poorly on the level of service and care provided to guests, irrespective of their booking method.
As guests who have traveled for 14 hours to reach the establishment, we expected a level of comfort and service that has unfortunately not been met. Our overall experience has left us feeling extremely dissatisfied with the services provided by Sheraton hotel.
by A verified traveler
Posted 4 Apr 2024
by A verified traveler
Posted 29 Mar 2024
Amazing location!!! We didn’t have the best room with a view, but can’t beat the ski in ski out and conveniences of this place. Would love to come again!!
by A verified traveler
Posted 17 Mar 2024
Super convenient. Great location. Great staff.
by A verified traveler
Posted 13 Mar 2024
Snow machines, skid steers whatever would start running under my window at 4 or 5 every single morning.
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 6 Mar 2024
