Ratings based on 943 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Very clean and friendly staff
by A verified traveler from Lihue
Posted 17 Jun 2024
nice place
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello William,Thank you for your positive feedback on our hotel. We appreciate your kind words and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back for another pleasant experience in the future.
by A verified traveler
Posted 15 Jun 2024
Very clean and nice
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello VIRGIL R,We are delighted to hear that you found our hotel clean and nice during your stay. Your feedback is greatly appreciated as we strive to provide a pleasant experience for all our guests. Should you have any more comments or suggestions, please do not hesitate to contact our management team directly.
by A verified traveler
Posted 14 Jun 2024
Nice quite stay one night will stay a gain clean comfortable place to stay plenty parking
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello LUDMIL,We're delighted to hear that you enjoyed a quiet and comfortable stay at our hotel, with ample parking available. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.
by A verified traveler from Bristow
Posted 11 Jun 2024
Continental breakfast was a disaster because people had put their trash on the counters. No place to sit down because illegal immigrants were everywhere. Thanks to Joe Biden we now get to know what it’s like to live in 3rd world country.
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Michael, We value guest feedback and apologize for any inconvenience experienced. Our team works hard to maintain cleanliness standards. Rest assured, we strive to provide a comfortable environment for all guests to enjoy their stay with us.
by A verified traveler
Posted 11 Jun 2024
Staff was very polite. Everything was very clean. Room smelled fresh not covered with deodorizer. Bed was very comfortable as well as the pillows and comforter. AC, Refrigerator, microwave and TV all in good working order. Nice clean walk-in shower with supply of shampoo, conditioner, lotion, and hairdryer. Ironing board & iron. Tea and coffee available 24 hours with a nice breakfast in the morning.This is my second stay here as a single female and I feel very safe and comfortable. I will stay again in the future.
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Lila, We're delighted to hear that you had a pleasant stay and enjoyed the cleanliness and comfort of our amenities. Your safety and comfort are our top priorities, and we're thrilled that we could provide that for you. We can't wait to welcome you back for your future stays.
by A verified traveler
Posted 10 Jun 2024
Decor was nice but simple. I liked that
Nice breakfast
Shower is dangerously small .
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Arthur,Thank you for sharing your feedback with us. We are glad to hear you enjoyed the decor and breakfast during your stay. Your comments about the shower size have been noted for future improvements. We appreciate your insights and hope to welcome you back for an even better experience in the future.
by A verified traveler from Morrisville
Posted 10 Jun 2024
The first of 3 nights I was there, the a/c unit woke me up making loud noises and not cooling. In the AM I told the front desk and he immediately said they would change my room when I came back for the day. When I called them around lunchtime, the lady told me they replaced the unit! Great customer service. I will definitely stay there again!
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Sharon, We are glad to hear that our team was able to promptly address the issue with your room's A/C unit and provide you with excellent customer service. We appreciate your positive feedback and look forward to welcoming you back for another stay in the future.
by A verified traveler
Posted 8 Jun 2024
Property was clean and staff was friendly and helpful. The air condition did not work to well.
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Andrea,We appreciate your kind words about our cleanliness and staff. Should you encounter any concerns in the future, please do not hesitate to contact us for immediate assistance.
by A verified traveler
Posted 8 Jun 2024
I would recommend this hotel to anyone and everyone. Breakfast was awesome. The room
Was spot elk and everything has been updated and remodeled.
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Heather,We appreciate your kind words and recommendation! It's delightful to hear that you enjoyed our breakfast and found the updated room to your liking. Your satisfaction is our priority.
