Ratings based on 295 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
It was quiet and convenient and served our purpose, the staff were very friendly
Comment from Hotel Management
14 Jun 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Laura,Thank you for taking the time to leave us a review. We're delighted to hear that your stay with us was quiet, convenient, and served your needs perfectly.Our team works hard to ensure every guest feels welcomed and well taken care of, so we're thrilled to know that you found our staff to be very friendly.Should your travels bring you back to Statesville, we'd be honored to host you again and provide you with another pleasant experience.Warm regards,
by A verified traveler
Posted 5 Jun 2024
beds and bedding were comfortable.
motel with ill fitting door. light showing all around the perimeter. so, wife felt unsafe which stressed me.
very traffic noisy.
front desk didn't want to give me ice. wanted me to walk upstairs for it instead. did give a half bucket reluctantly.
no eggs, bacon or sausage at breakfast.
guy working breakfast area seemed angry. loudly slammed cabinet doors.
Comment from Hotel Management
7 Jun 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Walter,Thank you so much for your online review. Please accept our apology for the inconvenience you had during your stay. Your feedback is very important to us. We assure you to improve further. Please give us a chance and stay with us again.Have a wonderful day ahead.Sincerely,
by A verified traveler
Posted 3 Jun 2024
Rooms were clean. Water was not 😀
Comment from Hotel Management
3 Jun 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Maria,Thank you so much for your online review. Your feedback means lot to us. We assure you our best of the services always. We hope to welcome you again.Have a wonderful day.Sincerely,
by A verified traveler
Posted 30 May 2024
Overall satisfactory
Comment from Hotel Management
31 May 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Dalashon,Thank you so much for your online review. Your feedback means lot to us. We assure you our best of the services always. Hope to see you again. Have a wonderful day.Sincerely,
by A verified traveler
Posted 28 May 2024
Nice quiet place
Comment from Hotel Management
28 May 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Brian,Thank you so much for your online review. Your feedback is very important to us. We assure you our best of the services always. Hope to see you again.Sincerely,
by A verified traveler
Posted 24 May 2024
Perfect place to spend the night. Nice and quiet.
Comment from Hotel Management
24 May 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Dear Thomas,Thank you so much for your kind words! We're thrilled to hear that you found our place to be the perfect spot for a peaceful night's stay. Your satisfaction is our top priority, and we're delighted that you enjoyed the tranquility of our surroundings. We hope to have the pleasure of hosting you again soon for another wonderful experience!Warm regards,
by A verified traveler
Posted 23 May 2024
Polite staff and easy in/out of property
Comment from Hotel Management
23 May 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Robert,Thank you so much for your online review and kind words. Your feedback means lot to us, We assure you our best of the services always. Hope to see you again.With regards,
by A verified traveler
Posted 21 May 2024
The hotel and staff were very nice but the breakfast food to say the very least was lacking. The food was not very satisfying but the coffee was good.
Comment from Hotel Management
23 May 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello William,Thank you so much for your online review. Your feedback means lot to us. We are sorry and we understand your concern about breakfast. We assure you to improve further. Hope to see you again.Sincerely,
by A verified traveler
Posted 16 May 2024
Clean and quiet
Comment from Hotel Management
17 May 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Artur,Thank you so much for your online review. We assure you our best of the services always. We hope to see you again. Have a wonderful day ahead.Sincerely,
by A verified traveler
Posted 14 May 2024
Pee on the toilet seat, pool was not open.
Comment from Hotel Management
17 May 2024 by General Manager, Clarion Pointe, Statesville, NC, Hotel Management
Hello Samantha,Thank you so much for your online review. We apologies for the inconvenience you had. We will use your comments to improve further. Please give us a chance and stay with us again.Have a wonderful
