Ratings based on 983 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
great service
Comment from Hotel Management
28 May 2024 by Peppy, Hotel Management
Your feedback is important to us and we are glad that you enjoyed your stay. We hope to see you again soon. Have a blessed day:)
by A verified traveler
Posted 22 May 2024
The management at this hotel had terrible customer service. They were not able to accommodate an elderly couple and their caregiver in a first floor room. There was no way for the couple to get to a second floor room with their walkers. The property would not issue a refund even though they could not check the party in. They said it was up to Expedia to issue the refund. Expedia refused a refund stating there were no special requests entered on the reservation. C’mon, the 88 year old couple was good to make an online reservation while traveling on the road for an emergency. They deserve the benefit of the doubt and the hotel did not incur any expenses. The Days Inn in Statesboro, Ga. and Expedia demonstrated greed over service. Despicable!
Comment from Hotel Management
29 May 2024 by Peppy, Hotel Management
Ms. Karen, Though I am sure you feel that you are justified in making uninformed statements, ma'am the hotel, as well as Expedia, were not informed at the time of the reservation that special request were warranted. I am sure if they can make a reservation on line then they would also be able to clarify that they needed a first floor room. Also, ma'am there is a reason policies are put in place. Had one read the policy then this wouldn't be an issue. Please accept our apologies for any inconvenience that was suffered by the couple. Have a blessed day.
by A verified traveler
Posted 20 May 2024
Didn't like anything. Pool was dirty. Room smelled. Phone in room Didn't work
Comment from Hotel Management
21 May 2024 by Peppy, Hotel Management
Ms. Lily Wild, I am sorry that you didn't enjoy your stay. With all the rain that you experienced during your stay I would imagine the pool would not be suitable for swimming until the levels was restored. We here apologize for the setback. Your feedback is very important to us and I thank you for informing us that the telephone is not operable. I will have maintenance look into that. I do hope to see you again on a sunnier day where you can enjoy all of the amenities. Until then have a blessed day:)
by A verified traveler
Posted 12 May 2024
Waited at front desk for 15 There was no one around. Place looked unsafe. I did not stay
Comment from Hotel Management
13 May 2024 by Peppy, Hotel Management
Mr. Octavio Phillips, this facility, let me assure, is a safe establishment. I am unsure what time that you had to wait, however the front desk clerk has other obligations to fulfill in their shift. Thank you for your understanding in this matter. I do apologize that you had to wait for any length of time. Have a blessed day:)
by A verified traveler
Posted 11 May 2024
Shower curtain was moldy tv was stuck on a Spanish news channel had
Comment from Hotel Management
13 May 2024 by Peppy, Hotel Management
Zachery Harper, sir I apologize that these televisions are tricky. All you had to was change the channel. If the remote wasn't working then you are more than welcome to call or come down to the front office and ask for assistance. We would have been glad to be of service. We hope that you will come back and give us another try to improve your stay.
by A verified traveler
Posted 11 May 2024
The handicap room bathroom didn’t have a walk-in shower. How is a challenged person supposed to climb over a tall bathtub? The bed was so high that a person would need a step ladder to get in. I’m 5’10’”. Makes no sense. The tv operation was absurdly difficult. A $50 charge was added to the bill to cover “possible damage”.My wife and I are 80 years old, what on earth were they expecting us to do? Days Inn has seen the last of us.
Comment from Hotel Management
13 May 2024 by Peppy, Hotel Management
Mr. Bagley, being that this is a newly purchased facility, we have not had time to upgrade all of our amenities. At no point in time did you reach out and ask for assistance that was making your stay unpleasant. A incidental deposit was taken from you as it is from everyone. Unfortunately, we have guests that intentionally destroy property and/or steal. Therefore, to cover the costs of damage or loss of property we have to implement policies such as this. When guests check out it usually is refunded within 5 to 7 business days after inspection of the room. We are sorry that you feel the way that you do and wish you and your wife will come see us again after all is completed. Have a blessed day:)
by A verified traveler
Posted 8 May 2024
This property should be condemned.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
29 May 2024 by Peppy, Hotel Management
Ms. Woods, we thank you for visiting and allowing us to house you for the night that you were here. Based on the rate that you issued I apologize that you were not completely satisfied. Once renovations are completely done, I do hope you will give us another chance. Until then God Bless.
by A verified traveler
Posted 7 May 2024
Nothing was how it’s portrayed
Comment from Hotel Management
11 May 2024 by Peppy, Hotel Management
Warren, I am sorry that this established is not what it portrays in the pictures online. In my experience, nothing is the same in person as is on line. The new owners are turning the establishment around from the attention it received from the preceding owners.
by A verified traveler
Posted 4 May 2024
No tv service.no refrigerator that work,no cups for coffee,no bucket for ice ,the ac didn't get cool.no toilet paper.
