Ratings based on 993 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Is easy online check in. Nice facility and good breakfast.
by A verified traveler
Posted 26 May 2024
Property is in a convenient location and well maintained
by A verified traveler from Little Rock
Posted 10 May 2024
Front desk is friendly and helpful. Room is clean and spacious. Very quiet.
Comment from Hotel Management
18 May 2024 by Vicky Barton- VP of Sales, Hotel Management
Thank you for taking the time to share your feedback and for giving us a 4/5 rating! We're delighted to hear that you found our front desk staff friendly and helpful, and that you enjoyed the clean, spacious, and quiet room. Your positive comments are much appreciated and will be shared with our team. We look forward to welcoming you back for another great stay in the future.
by A verified traveler
Posted 3 May 2024
The property was not worth the price.
Comment from Hotel Management
18 May 2024 by Vicky Barton- VP of Sales, Hotel Management
We appreciate you taking the time to share your feedback with us. We're sorry to hear that you felt our property did not meet your expectations in terms of value. We strive to offer competitive pricing while maintaining the quality of our accommodations and services. Your comments are valuable to us, and we will take them into consideration as we continue to improve. If you have any specific suggestions on how we can enhance our offerings, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Vicky Barton- VP of Sales, Hotel Management
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations. We truly value your input as it helps us identify areas where we can improve.If you're open to it, we would love the opportunity to learn more about your stay and how we could have made it better. Your satisfaction is our top priority, and we are committed to ensuring that all our guests have a positive experience.Please feel free to reach out to us directly so we can address any concerns you may have. We hope to have the chance to welcome you back in the future and provide you with the exceptional experience that we strive to deliver.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
18 May 2024 by Vicky Barton- VP of Sales, Hotel Management
Thank you so much for your fantastic 5/5 rating! We're thrilled to hear that you had such a positive experience with us. It's wonderful to know that you found our front desk staff friendly and helpful, and that you enjoyed the clean, spacious, and quiet room. Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
2 May 2024 by Vicky Barton - VP of Sales, Hotel Management
We're deeply sorry to hear that your experience fell short of your expectations. We strive to provide exceptional service and accommodations for all our guests, and it's disheartening to learn that we failed to meet your needs during your stay.Your feedback is incredibly valuable to us, and we take it seriously. We would appreciate the opportunity to learn more about your specific concerns so that we can address them appropriately and prevent similar issues from occurring in the future.Please feel free to reach out to us directly so that we can discuss your experience further and work towards making things right. Your satisfaction is our top priority, and we're committed to doing whatever it takes to regain your trust and confidence in our hotel.
by A verified traveler from stamford
Posted 7 Apr 2024
This hotel is a gem in state college
Comment from Hotel Management
18 Apr 2024 by Vicky Barton- VP of Sales, Hotel Management
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a fantastic experience, and we're delighted to see that reflected in your feedback. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.
by A verified traveler
Posted 7 Apr 2024
I liked it.
Comment from Hotel Management
18 Apr 2024 by Vicky Barton- VP of Sales, Hotel Management
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a fantastic experience, and we're delighted to see that reflected in your feedback. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.
by A verified traveler
Posted 6 Apr 2024
Definitely not worth 465$ a night
Comment from Hotel Management
7 Apr 2024 by Vicky Barton- VP of Sales, Hotel Management
Thank you for sharing your feedback with us. We're truly sorry to hear that your recent stay did not meet your expectations. We strive to offer exceptional value and experiences to all our guests, and it's disappointing to learn that we fell short in your case.We understand that pricing is an important consideration for our guests, and we continuously review and adjust our rates to ensure they reflect the quality and value of our accommodations and services. Your feedback will certainly be taken into account as we assess our pricing structure moving forward.We sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay. We value your input and would appreciate the opportunity to address any specific concerns you may have had. Please don't hesitate to reach out to us directly so that we can work to make things right.Thank you again for bringing your concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
