Ratings based on 680 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
It was very very nice
5 out of 5
by A verified traveler from Nanaimo

Posted 31 Mar 2024
Great staff and very functional property. Easy walking distance to Main train station and to old town as well as an upscale shopping mall. Enjoyed the gym for morning work outs and the sauna for evening wind downs. There is in room coffee so no need to get dressed before first cup of coffee in the morning!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024 on Hotels
4 out of 5
by A verified traveler

Convenient location

Posted 25 Feb 2024 on Hotels
The hotel was located near the station, which is very convenient for an overnight stop. The room was clean, the bed was just a little bit hard. Breakfast is tasty and varied, definitely worth paying for.
4 out of 5
by A verified traveler

It was good and had much space for improvement

Posted 18 Feb 2024 on Hotels
Check in and room was as expected. Kids got a little gift of fruit, biscuits and juice which was a nice touch. Extra bed in the room was very uncomfortable and was making lots of noise with each smallest moved that kept me up most night so I didn’t get good sleep. Breakfast was good with good selection however I think it was much better last time we stayed
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023