Ratings based on 562 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Great location and an amazing room. Staff was very helpful. I will be back to visit.
Comment from Hotel Management
10 Jun 2024 by Reservations and Sales Executive, Hotel Management
Dear Jason Adams,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next visit at Hotel U Prince.Best Regards,Radek Solich
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Reservations and Sales Executive, Hotel Management
Dear Kimberly Stewart,Thank you very much for your feedback.We are so glad that you were satisifed with our services.We are looking forward to your next visit at Hotel U Prince.Best Regards,Radek Solich
by A verified traveler
Posted 2 Jun 2024
This hotel is in an excellent location right near the main square. Easily walkable. The room was large but a bit dated. Amenities were lower level items but okay. No 24 hour room service but two nice bars. Plenty of restaurants nearby. Kind and helpful staff. Terrible WiFi. The main recommendation for this hotel is the wonderful location where my window looked out to the square.
Comment from Hotel Management
2 Jun 2024 by Reservations and Sales Executive, Hotel Management
Dear Robin Reichenbach,Thank you for your feedback.We are more than happy that you had enjoyed your stay at Hotel U Prince.Thank you for your visit.Best Regards,Radek Solich
by A verified traveler
Posted 31 May 2024
Nice hotel in the center of the square. Breakfast was very good and the rooftop restaurant was super for its views and outside dining. The bar in the basement was cozy and dark. Beware of the high dollar drinks though!
Comment from Hotel Management
31 May 2024 by Reservations and Sales Executive, Hotel Management
Dear Laura Hill,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next visit at Hotel U Prince.Best Regards,Radek Solich
by A verified traveler
Posted 29 May 2024
Great location with amazing access to downtown Prague. Most staff were committed to excellent service though others did not seem to care at all. Shower doors did leak profusely in the presidential suite.
Comment from Hotel Management
29 May 2024 by Reservations and Sales Executive, Hotel Management
Dear Art Miernik,Thank you very much for your feedback.We are more than happy that you had enjoyed your stay at Hotel U Prince.We are apologize for minor inconvenience mentined above. Each review is an incentive for us to improve our services.Thank you for your visit.Best Regards,Radek Solich
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Reservations and Sales Executive, Hotel Management
Dear Stuart Hanna,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Hotel U Prince.Best Regards,Radek Solich
by A verified traveler
Posted 19 May 2024
My favorite place to stay ever. The best hotel view imaginable. Helpful and friendly staff. Will remember this stay forever!
Comment from Hotel Management
19 May 2024 by Reservations and Sales Executive, Hotel Management
Dear Michael Anderson,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next visit at Hotel U Prince.Best Regards,Radek Solich
by A verified traveler
Posted 16 May 2024
Nice location, terrible breakfast buffet, unfriendly staff, and disappointing room.
Comment from Hotel Management
21 May 2024 by Reservations and Sales Executive, Hotel Management
Dear Dana Latour,Thank you for your feedback.We apologize for inconvenience mentioned above. Each review is an incentive for us to improve our services.We hope you enjoyed your stay at least a little.Best Regards,Radek Solich
by A verified traveler
Posted 8 May 2024
Front desk reception are friendly
Comment from Hotel Management
8 May 2024 by Reservations and Sales Executive, Hotel Management
Dear Magnolia Truong,Thank you for your feedback.We are more than happy that you had enjoyed your stay at Hotel U Prince.Thank you very much for your visit.Best Regards,Radek Solich
by A verified traveler
Posted 2 May 2024
My room is noisy nearby elevator and the room light too dart .
Comment from Hotel Management
3 May 2024 by Reservations and Sales Executive, Hotel Management
Dear Magnolia Truong,Thank you for your feedback.Our hotel is located directly in the city centre so it can be sometimes noisier, we are apologize for that.We hope you had enjoyed your stay at least a little.Best Regards,Radek Solich
