Ratings based on 158 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
by A verified traveler from El Paso
Posted 17 Apr 2024
Booked through Expedia for 3 days. Checked in, after 2 days decided the we had enough of the dirty room and facility and wanted to check out. There was green stuff around the shower head, mold around the tub, dirty sheets, broken chair, light didn’t work, dirty floor extremely limited breakfast offerings and dust all over the breakfast counter. Since we booked for 3 days we were locked in for 3 days and had to pay for the 3rd even though the hotel was nasty. Expedia tried to get a refund but I guess after 3 tries to contact the manager they give up. Manager must know this. This was our second Wyndham property that was a poor facility. You would think there would be standards when your name is on the building. If you have to stay in this town check the other 2 properties ( 1 is a chain the other a local hotel), if not keep on driving. Now if you don’t care about cleaning, dirt, poor service, mold limited breakfast this would be your spot. Good luck in your travels and always read the reviews, I didn’t and lost money and stayed at a Holiday Inn Express
by A verified traveler
Posted 9 Apr 2024
Towel bar was missing/broken. Security lock was broken. There was a paper towel stuffed in the smoke detector. Multiple spots of dried up food or other something gross stuck in the carpet.
by A verified traveler from Houston
Posted 2 Feb 2024
Very nice people
by A verified traveler
Posted 31 Jan 2024
by A verified traveler
Posted 29 Jan 2024
Everything was nice
by A verified traveler
Posted 28 Nov 2023
Great place to stay, right off I20
by A verified traveler
Bad stay.
Posted 22 Nov 2023 on HotelsNever had maid service. Breakfast was pathetic, no juices only waffles, toast and cereal. Lobby and hall ways very dirty.
I won't spend my money at this venue again!
by A verified traveler
Posted 15 Oct 2023
Rude owners with smart ass comments and very unprofessional looks towards guest. Very limited breakfast option and the only drink machine was down. Stale cereal and soggy waffles.
by A verified traveler
Posted 15 Oct 2023 on Hotels