Ratings based on 333 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
The staff was amazing, welcoming, and provided great service.
Comment from Hotel Management
17 Jun 2024 by The Swan Team, Hotel Management
Hi David,Thank you for the positive feedback of your stay with us.We are so happy you enjoyed your time at The Swan.We look forward to welcoming you back again, soon.Kind regards
by A verified traveler
Posted 14 Jun 2024
A stunning hotel in the Thames. Amazing views and the service was fantastic. We will definitely stay again when we need to be close to Heathrow
Comment from Hotel Management
17 Jun 2024 by The Swan Team, Hotel Management
Hi Richard,Thank you for your lovely review of your stay with us.We are so glad you enjoyed your time with us and look forward to welcoming you back again.Kind regards,
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by The Swan Team, Hotel Management
Thank you so much for reviewing your stay.We are so glad you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by The Swan team, Hotel Management
Hi Carolyn,Thank you so much for the review.We are so glad you enjoyed your time with us.Kind regards,
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by The Swan Team, Hotel Management
Hi Bradley,Thank you so much for your review.We are so glad you enjoyed your time with us and look forward to welcoming you back soonKind regards
by A verified traveler from Templeton
Posted 28 May 2024
They have a terrific pub with a nice assortment of real ales, good food, and fun times. This river front property is a great alternative to staying in London.
Comment from Hotel Management
29 May 2024 by The Swan team, Hotel Management
Hi Barry,Thank you so much for such positive feedback.We are so happy you enjoyed your time with us and that you enjoyed all that we have to offer.We look forward to welcoming you back again,soon
by A verified traveler
Posted 20 May 2024
Loved our stay here. We wanted a place close to Heathrow that was not in an airport/industrial area. This was so quaint and cozy. Staff was lovely and helpful.
Comment from Hotel Management
21 May 2024 by The Swan Team, Hotel Management
Hi Stephanie,Thank you so much for the lovely review of your stay,We are so glad you enjoyed your time with us and found us quaint and cosy.We do hope to welcome you back, again soon.
by A verified traveler
Posted 28 Apr 2024
Well designed, comfortable room. Excellent breakfast
Comment from Hotel Management
29 Apr 2024 by The Swan team, Hotel Management
Hello Judith,Thank you so much for reviewing your stay with us.We are so glad you enjoyed your time at The Swan.We look forward to welcoming you back again, soon.Kind regards.
by A verified traveler
Posted 15 Apr 2024
Truly an oasis in the middle of nowhere - so very close to Heathrow airport and yet feels like you are out in the country. Breakfast was among the best we have had. Will definitely be back!!!
Comment from Hotel Management
16 Apr 2024 by The Swan Team, Hotel Management
Hello Denzil,Thank you so very much for such lovely feedback on your stay. I love the idea we are an oasis in the middle of nowhere, and that you enjoyed your time with us.We look forward to welcoming you back again, soon.Kind regards,
by A verified traveler
Posted 31 Mar 2024
We have a great night stay here.
Comment from Hotel Management
2 Apr 2024 by The Swan team, Hotel Management
Hi David,Thank you for reviewing your stay with us.We are so glad you enjoyed your time with us and look forward to welcoming you back again, soon.Kind regards,