Ratings based on 305 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Lovely staff
Expensive food
Uncomfortable bed
by A verified traveler
Posted 25 Oct 2023
All the staff were polite and courteous very helpful and attentive.
The spa treatments were excellent
The food was of a very high standard we really enjoyed our stay
by A verified traveler
Great stay in Jersey
Posted 17 Oct 2023 on HotelsGreat stay with a lovely bedroom, delicious breakfast and top notch staff - especially Brian
by A verified traveler
Posted 9 Oct 2023 on Hotels
by A verified traveler
Posted 1 Oct 2023 on Hotels
Amazing service in a beautiful setting
by A verified traveler
Posted 4 Sep 2023
by A verified traveler
Posted 2 Jul 2023
The property is peaceful staff are friendly helpful the food is good but if you want basic food you will have to go out for it our Room was nice i felt the bath/shower needed a hand grab for safety only a hand held mirror to shave in no fridge but otherwise for a different experience we found it v/good you get what you pay for.
by A verified traveler
Posted 30 Jun 2023
Beautiful setting, great service and lovely staff
by A verified traveler from Basingstoke
Posted 29 Jun 2023
This is an upmarket hotel but NOT adults only and is also pet friendly. So if you want tranquility around the pool area (which is normally lovely) you may well achieve this or on occasion you may find children playing in the pool, a random cat which people obviously feed and on one day a dog running around off a leash. Not easy to relax when a wet muzzle could be in your face at any moment. It is also worth mentioning there is no air conditioning. However if you don’t mind all of that, this is a truly, truly fantastic place. The employees are simply excellent - attentive, professional, courteous, thoughtful and proactive. Food and wine is extremely good. Dinner has a limited menu but only an issue if you stayed for 8 nights like we did. Having some of these dishes more than once is hardly a problem though! You get what you pay for - this is a very expensive venue, especially if you choose to eat and drink here a lot but it is high end and we will absolutely be back. Ps some other reviews mention hot rooms and road noise - we experienced both but it did not detract from our enjoyment. Fans are provided in the room and a day in the fresh air and plenty of vino ensured a peaceful and uninterrupted sleep !
by A verified traveler
Would recommend!
Posted 29 May 2023 on HotelsEnjoyed every moment! Super comfortable amazing service and food
