Ratings based on 125 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
First, the location is very inconvenient to get to as you have to drive behind two other hotel chains just to see it, the staff were very curt upon checking us in. Once we reached the room, I have seen more updated amenities in a 1970s porn flick; the room smelled of cigerrets and sweat as if it had not been cleaned in forever, the bed was no bigger than an extended full, and I was not sure what box springs they had it on, but it would sway the mattress anytime the ac breeze hit it. We will not be staying at this location again.
Comment from Hotel Management
9 May 2024 by Marsha, Hotel Management
Thank you for your comments. I am sorry you did not enjoy your time with us and that you reported some of this to me upon check out as well. We are looking into these issues. I hope you enjoyed the Panera gift card. Safe travels!
by A verified traveler
Posted 16 Apr 2024
Would highly recommend!!! Clean, nice and safe!!
Comment from Hotel Management
16 Apr 2024 by Marsha, Hotel Management
Thank you for the excellent 5 star review! Great to know you felt safe and comfortable.
by A verified traveler
Posted 7 Apr 2024
Host was very pleasant. Room is also very clean.
Comment from Hotel Management
8 Apr 2024 by Marsha, Hotel Management
Glad you had an amazing experience!
by A verified traveler
Posted 21 Mar 2024
The rooms smelled stale and old. The a/c in the one bedroom suite also smelled bad.
Comment from Hotel Management
21 Mar 2024 by Marsha, Hotel Management
Good day! Thank you for your comments. We will check out the HVAC units immediately. I am sorry you were not comfortable with the room. Safe travels!
by A verified traveler
Posted 10 Feb 2024
This was the best stay in years that we have had at any hotel and we travel quite a lot. Clean, staff was excellent/very helpful. What an awesome place to stay! Convenient to EVERYTHING!!
Comment from Hotel Management
12 Feb 2024 by Marsha, Hotel Management
Hello! We are very pleased you enjoyed your time with us. Hope to see you again. Safe travels!
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Marsha, Hotel Management
Thank you for the 5 stars! We are very pleased you enjoyed your time with us :)
by A verified traveler
Posted 16 Dec 2023
Beautiful
Comment from Hotel Management
18 Dec 2023 by Marsha, Hotel Management
Thank you! We are happy you enjoyed your time with us.
by A verified traveler
Posted 6 Oct 2023
Especially I want give them 10 star for front desk staff. Wonderful!!!!
Comment from Hotel Management
9 Oct 2023 by Marsha, Hotel Management
Thank you for sharing your experience! We are very pleased to know you enjoyed our team. We love what we do! Safe travels. :)
by A verified traveler from Scottsdale
Posted 18 Sep 2023
Just ok.
Not a lot of options in the area.
Beds were soft. Rooms smelled like dogs.
Comment from Hotel Management
18 Sep 2023 by Marsha, Hotel Management
Hello! Thanks for your comments. Not sure if the beds being soft was a positive or negative. I apologize if you were not comfortable and that the room had an odor. We are checking into the odor so we can correct it. Thanks again and safe travels.
by A verified traveler
Posted 24 Aug 2023
You need to add a breakfast area
Comment from Hotel Management
25 Aug 2023 by Marsha, Hotel Management
Hello! Thank you for the 5 stars. Candlewood Suites do not offer a breakfast at this time. Maybe in the future :)Safe travels to you!
