Ratings based on 969 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
High end service and environment
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Margaret,It was such a pleasure to welcome you to The Don CeSar! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope to welcome you back on your next visit to St. Pete Beach.Barbara Readey – General Manager.
by A verified traveler
Posted 18 May 2024
A must stay for anyone who appreciates next level hotels. Dinner was excellent, mother's day brunch was over the top wonderful. Poolside cafe lacks attentive service...but poolside servers were great!
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear James,Thank you for the lovely review. We're glad you enjoyed the delicious food and attentive poolside service. Please come see us again the next time you're in the area.Barbara Readey – General Manager.
by A verified traveler
Posted 15 May 2024
The room was lovely, bed super comfy everything was clean! The property was beautifully maintained and the entire staff was very friendly and welcoming
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Dear Elaine,It was an honor to host you at The Don CeSar. We take pride in delivering welcoming hospitality and immaculate accommodations, so we're delighted to read your review. Please join us again for another memorable experience!Barbara Readey – General Manager.
by A verified traveler
Posted 13 May 2024
Historic and luxurious with great amenities. The staff are attentive to your every need. Lounging by the pool was the highlight of the trip.
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear Brad,Thank you for sharing your comments with us. We are happy to know that you appreciated our historic and peaceful atmosphere, as well as our attentive staff members. It was a pleasure serving you, and we hope to see you again soon! Barbara Readey – General Manager.
by A verified traveler
Posted 11 May 2024
by A verified traveler from Kansas City
Posted 11 May 2024
Excellent
Comment from Hotel Management
12 May 2024 by General Manager, Hotel Management
Dear Ala,Thank you so much for your perfect rating! We are delighted you thoroughly enjoyed your stay at The Don CeSar, and we hope to have the pleasure of your company again soon.Barbara Readey – General Manager.
by A verified traveler from Kansas City
Posted 11 May 2024
Excellent
Comment from Hotel Management
12 May 2024 by General Manager, Hotel Management
Dear Ala,It was such a pleasure to welcome you to The Don CeSar! Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your recent experience, and we hope to welcome you back on your next visit to St. Pete Beach.Barbara Readey – General Manager.
by A verified traveler
Posted 6 May 2024
by A verified traveler from Poplar Bluff
Posted 5 May 2024
Food was very poor quality. Service was poor. Towels were dirty and thin by the pool area. The places that were good to eat at locally were booked for days. I have been coming to the Don for 30 years and I have never seen it so run down and lacking service as I did on this visit. This will be my last. It has went from a 5 star hotel to a 2-3 star. The facility and staff certainly shows it. FYI: They accept only credit cards or room charge on a credit card plus you will have a daily 200 hold charge on top of the room cost. This started in February of this year. I hope this helps others so you're not blindsided.
Comment from Hotel Management
6 May 2024 by JMancuso -- Assistant Front Office Manager, Hotel Management
Good Afternoon Shelly,Thank you for your message. I am sorry to see that you had some troubles during you most recent stay. We are bringing your thoughts to the appropriate departments so they may be appropriately addressed. I apologize if the 200.00 incidental hold was not properly explained to you. That was not charged and will come off your bill based off of what you actually ended up charging. I hope you are well and were able to enjoy your time out on our white sand beaches.Yours in Hospitality,Jessica M
by A verified traveler
Posted 4 May 2024
Staff made it a home from home
Comment from Hotel Management
6 May 2024 by JMancuso -- Assistant Front Office Manager, Hotel Management
Good Afternoon Paul,Thank you for your 5 out of 5 star review from your recent stay! We are thrilled to have been able to host you on our white sand beaches and at the Pink Palace! Looking forward to the day wherer we can welcome you back to our historic property!Yours in Hospitality,Jessica M
