Ratings based on 292 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sugar Land
Posted 5 Jun 2024
Good locstion and friendly staff
by A verified traveler
Posted 5 Jun 2024
This place is beautiful ! Clean up to date and the staff is wonderful ! Location is a huge bonus if you stay here !
by A verified traveler
Posted 5 Jun 2024
Wallpaper peeling in the room I was in otherwise beautiful modern hotel.
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Walking distance easily to the beach and main areas, clean new property. Pool nice size. Big windows. Had to ask for towels and maid service one day. No bartender or towels at the pool for an extended time one day.
Comment from Hotel Management
3 Jun 2024 by GM, Hotel Management
Dear Deborah, We are grateful for your generous rating and for choosing to be our valued guest. It brings me great joy to see that you had an excellent stay overall, and we appreciate your feedback on how we can elevate your experience next time. Thank you for your business, and we sincerely hope to welcome you back soon. Best, John Bryan, GM
by A verified traveler
Posted 1 Jun 2024
Valet guys-great
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Dear Inna, I am glad that you had a five-star experience at our hotel and that our valets made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Hotel Management
by A verified traveler from Lakeland
Posted 27 May 2024
Stayed there for 4 days and not one day did our room get cleaned. When we asked the cleaning lady about it, she said I will find out and she never did or get back with us. I’ve been staying in Clearwater for years, this is the first time in this hotel and it will probably be the last. When we asked the front desk, she said they were understaffed. So you pay full price for an understaffed establishment. So disappointed but you live and you learn.
Comment from Hotel Management
3 Jun 2024 by GM, Hotel Management
Dear Flavio, We know that housekeeping service is important and personal after the pandemic. Daily service is available on request. As always, if you have specific requests, we will do our best to honor those. We hope to see you again to provide the pleasant stay our guests have come to expect and deserve. Sincerely, John Bryan, GM
by A verified traveler
Posted 26 May 2024
This hotel is amazing but if you are young and single not the best place to stay. Everyone here is a couple or married.
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear shantel, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Al Alsaleh, GM
by A verified traveler from Merritt Island
Posted 23 May 2024
New,clean,modern hotel with very friendly stuff.
Comment from Hotel Management
24 May 2024 by GM, Hotel Management
Dear IRENE, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean, modern hotel and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Hotel Management, GM
by A verified traveler
Posted 20 May 2024
