Ratings based on 317 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 May 2024
Great location. Was upgraded at no charge as a better room was available. Helpful staff and very comfortable.
5 out of 5
by A verified traveler

Posted 13 Mar 2024
A really nice hotel with excellent food.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Great location, fine hotel

Posted 27 Feb 2024 on Hotels
Lovely hotel, excellent food and funky bar. And supervised friendly staff. I will be back
5 out of 5
by A verified traveler

Posted 14 Feb 2024
Hotel was lovely, friendly helpful staff, especially Hannah, the restaurant supervisor. Food in the hotel was very good, i recommend the gentleman's afternoon tea! Nice seating area in our room. There were plenty of areas to go sit and relax in relative quiet. Only negative were the other noisy guests!
1 out of 5
by A verified traveler

Avoid

Posted 24 Jan 2024 on Hotels
Terrible customer service, they will not accommodate for you if your travel arrangements are disrupted. In my case the ferry was moved at short notice to the following morning. I was not offered a move in the date of stay or a refund.
4 out of 5
by A verified traveler

Good stsy

Posted 14 Jan 2024 on Hotels
Room is always good and clean the only thing the room was very cold and not heating was on when I arrived at the room . I suggest before your guests arrive to make sure the room it's nice and warm as feel welcoming especially in the winter. Saying that everything else was good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2023 on Hotels